Portillo's Gurnee

6102 W Grand Ave, Gurnee
(847) 264-5060

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Recent Reviews

I don’t understand what all the hype is about. Don’t get me wrong—the food and desserts are good, but I can’t justify the long, and I mean long, lines at the drive-thru. It makes me wonder: are people really that unwilling to get out of their cars, or are the locals just easily impressed?

The atmosphere inside the restaurant is nice, and the food and service are solid. However, it’s not the life-changing experience you might expect based on the wait...
I love the beef and cheddar croissant but this year they really cut back on the beef on this sandwich. I realize prices of food has gone up which raises the price of everything but it's not worth spending money on this sandwich.
The menu board has its beef sandwich with a picture of it showing it has giardiniera on it. I did not see on the menu (probably listed somewhere but def not next to the picture or description) that it cost extra. I assumed it came with the sandwich since that's what multiple pictures showed. I did observe the *peppers cost extra signage. So the sandwich was kinda dry and boring (even though it did have sweet peppers I knew I needed to order extra) on it.... I guess I should...

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