Came here after the ren faire, one of the staff was a total sweet heart, had a beard, might have been the manager Great experience! :)
Atmosphere: 5
Food: 5
Service: 5
Cori Andrews
Paid for venti drinks, label says venti but I got grande 🤣
Adriana Fisher (Fish Doc)
Drinks are either to sweet or too bitter
Atmosphere: 3
Food: 3
Service: 3
Sean McClure
They get more order wrong every single time. Takes forever to get a cup of coffee.
Food: 1
Service: 1
Brad K
I have ordered my same drink for years. No one at starbucks has ever given me a hard time about the way I order it until now. The guy at the widow which I suspect is one of the stores managers was not kind and saying I couldn’t get more heavy cream for my drink. Well then charge me he said no I’ll be nice this time. If I’m paying for something please give it to me. Even before when I’ve been there he has taken my order and has not said anything to me and saying he has to follow protocol well where was the protocol before when you took my order. I’ve said it before and I’ll say it again this location is the WORST for customer service
Atmosphere: 1
Service: 1
Bethany Donaldson
Service has always been friendly and helpful each time we visited.
Atmosphere: 5
Food: 5
Service: 5
Charlotte Flesher
Slowest service Faster to drive to a different location
Atmosphere: 2
Food: 4
Service: 1
Yolanda Nottingham
My Extra Hot Grande Vanilla Chai Latte w/Cinnamon Dulce was yummy
Atmosphere: 5
Food: 5
Service: 5
Ravashing wes
dolton is in need of one bad
Atmosphere: 3
Food: 3
Service: 3
Ananda Soundhararajan
I love visiting this location, Steve is fantastic at the counter!
Fast service, great staff, and a great cup of coffee
Atmosphere: 5
Service: 5
Jeff Stevens
I just stopped by this busy little coffee shop in Gurnee and I have to tell you there’s some growth potential here. I’ve never heard of this place but they offer a streamlined product with nice interiors and quality staff watch out for this company. They could really make some moves with the right leadership.
Atmosphere: 5
Food: 5
Service: 5
Viv Park
Drink was good, place was clean, and staff tried to be friendly… I would normally give 4-5 stars for a location like this, but at 7am on a Saturday, the place was too busy for the 3 people working. While there were only 2 other customers inside the store, there must’ve been a lot of online orders because they were working so hard like chickens with…you know. They were so busy that I had to wait a good 3-5 minutes before getting service to purchase a mug. The stars don’t reflect on the staff, as they were trying their best, I think, but the manager should think about getting more help for the busiest hours so they wouldn’t be so frazzled.
Came here after the ren faire, one of the staff was a total sweet heart, had a beard, might have been the manager
Great experience! :)
Atmosphere: 5
Food: 5
Service: 5
Paid for venti drinks, label says venti but I got grande 🤣
Drinks are either to sweet or too bitter
Atmosphere: 3
Food: 3
Service: 3
They get more order wrong every single time. Takes forever to get a cup of coffee.
Food: 1
Service: 1
I have ordered my same drink for years. No one at starbucks has ever given me a hard time about the way I order it until now. The guy at the widow which I suspect is one of the stores managers was not kind and saying I couldn’t get more heavy cream for my drink. Well then charge me he said no I’ll be nice this time. If I’m paying for something please give it to me. Even before when I’ve been there he has taken my order and has not said anything to me and saying he has to follow protocol well where was the protocol before when you took my order. I’ve said it before and I’ll say it again this location is the WORST for customer service
Atmosphere: 1
Service: 1
Service has always been friendly and helpful each time we visited.
Atmosphere: 5
Food: 5
Service: 5
Slowest service
Faster to drive to a different location
Atmosphere: 2
Food: 4
Service: 1
My Extra Hot Grande Vanilla Chai Latte w/Cinnamon Dulce was yummy
Atmosphere: 5
Food: 5
Service: 5
dolton is in need of one bad
Atmosphere: 3
Food: 3
Service: 3
I love visiting this location, Steve is fantastic at the counter!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Slow service... drink was made incorrectly.
Atmosphere: 4
Food: 5
Service: 2
Fast service, great staff, and a great cup of coffee
Atmosphere: 5
Service: 5
I just stopped by this busy little coffee shop in Gurnee and I have to tell you there’s some growth potential here. I’ve never heard of this place but they offer a streamlined product with nice interiors and quality staff watch out for this company. They could really make some moves with the right leadership.
Atmosphere: 5
Food: 5
Service: 5
Drink was good, place was clean, and staff tried to be friendly… I would normally give 4-5 stars for a location like this, but at 7am on a Saturday, the place was too busy for the 3 people working. While there were only 2 other customers inside the store, there must’ve been a lot of online orders because they were working so hard like chickens with…you know. They were so busy that I had to wait a good 3-5 minutes before getting service to purchase a mug. The stars don’t reflect on the staff, as they were trying their best, I think, but the manager should think about getting more help for the busiest hours so they wouldn’t be so frazzled.
Atmosphere: 2
Food: 5
Service: 5
Dirty rundown poorly staffed
Atmosphere: 1
Food: 3
Service: 1
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