I ordered Imos via the app, for in-store PICK UP. I arrived and paid inside the store. My order total was $37.48. When I get home and looked at my receipt, Imos had added an unauthorized tip of $7.13, along with new fees bring my total to $45.83.
This is extremely fraudulent and unethical. I will be reporting this to the Better Business Bureau.
So much for trying to save money by picking up my order.
I 100% DO NOT RECOMMEND THIS BUSINESS.
Brenda Mayberry
Food was good. Servers bring food to your table as it gets ready, so it’s fresh.
Rich Geiger
Got pizza might as well had cardboard with cheese. Pizza was suppose to have sausage and pepperoni , hardly any on xl pizza, will not go back here.
Evan Verschoore
First time I’ve ever had a pepperoni pizza where it was slathered in honey? Syrup? Some sort of sweet and sticky something or other. $40 for that and a weak supreme pizza. That was one of the most unappetizing pizzas I’ve ever eaten.
Caleb Walker
Inconsistent. Lazy workers. Poor service. Overpriced. Doordashers for delivery that steal part of your order. Long. time customer, will not be ordering from this imos ever again.
Dana Sawyer
It's ok tasting pizza but it could be a matter of preference, the salad bar was good, clean and well-prepared, the staff was quick and knowledgeable.
Angela anderson
We ordered the buy one get one large 3 topping pizzas. Carry out. Both of the pizzas had 2 pieces of sausage , 3 pieces of ham and i didn't bother counting the mushrooms. When I called the manager he said that the amount of toppings is what corporate said to put on them because you are getting a free pizza. We will not go to this location again. Highland il
Red Labs
pizza....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Sauce
Scout Duplaga
Great staff, always wonderful HOT fresh food. Literally the best staff all the time! Could not recommend this imos more!
Dietary restrictions: They help people who are gluten free!
I would like to express my concern regarding a recent experience at the drive-thru. A customer in a blue Ford Escape was allowed to remain in the drive-thru for an extended period (over 15 mins) while his pizza was being prepared, which caused significant delays for others waiting in line.
It may be beneficial for staff to receive additional training on how to manage situations where customers arrive early or encounter issues. A suggested practice could be directing those customers to pull forward to a designated area, where their orders can be delivered to them, thereby helping to keep the drive-thru line moving efficiently.
Unfortunately, this situation resulted in our food, as well as that of the customers behind us, not being as fresh as it should have been.
Also not sure about the boxing techniques but this pizza looks sloppy.
Anthony Scott
It’s seems to be just a bunch of stoner kids that work there. I’ve gotten the wrong pizza the past 2 times and the guy working the drive through window didn’t seem to know where he was at.
Kyle Smith
I had my hopes up so it was easy for me to be very disappointed... ordered 1 lg sausage and pepperoni and 1 large cheese pizza... crust is an awesome thing... definitely not enough sauce cheese or toppings... for $33 it would be nice if their food cost exceeded $5 and $3 respectively.... respectfully yours... we drove an extra 3 hours out of our way on the way from the east coast to Chicago.... what a shame... never again Oh... and they neglected to put the sausage on
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Pepperoni and Cheese Pizza
Kaylee Smith
I have loved Imos pizza all my life. The pizza from the Highland location is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni and Cheese Pizza, Garlic Bread, House Salad Half, Toasted Ravioli
People are so sociable
I ordered Imos via the app, for in-store PICK UP. I arrived and paid inside the store. My order total was $37.48. When I get home and looked at my receipt, Imos had added an unauthorized tip of $7.13, along with new fees bring my total to $45.83.
This is extremely fraudulent and unethical. I will be reporting this to the Better Business Bureau.
So much for trying to save money by picking up my order.
I 100% DO NOT RECOMMEND THIS BUSINESS.
Food was good. Servers bring food to your table as it gets ready, so it’s fresh.
Got pizza might as well had cardboard with cheese. Pizza was suppose to have sausage and pepperoni , hardly any on xl pizza, will not go back here.
First time I’ve ever had a pepperoni pizza where it was slathered in honey? Syrup? Some sort of sweet and sticky something or other. $40 for that and a weak supreme pizza. That was one of the most unappetizing pizzas I’ve ever eaten.
Inconsistent. Lazy workers. Poor service. Overpriced. Doordashers for delivery that steal part of your order. Long. time customer, will not be ordering from this imos ever again.
It's ok tasting pizza but it could be a matter of preference, the salad bar was good, clean and well-prepared, the staff was quick and knowledgeable.
We ordered the buy one get one large 3 topping pizzas. Carry out. Both of the pizzas had 2 pieces of sausage , 3 pieces of ham and i didn't bother counting the mushrooms. When I called the manager he said that the amount of toppings is what corporate said to put on them because you are getting a free pizza. We will not go to this location again. Highland il
pizza....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Sauce
Great staff, always wonderful HOT fresh food. Literally the best staff all the time! Could not recommend this imos more!
Dietary restrictions: They help people who are gluten free!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni and Cheese Pizza, Garlic Cheese Bread, Cinnimos, Toasted Ravioli
Restaurantji Recommends
Feedback on Drive-Thru Efficiency
I would like to express my concern regarding a recent experience at the drive-thru. A customer in a blue Ford Escape was allowed to remain in the drive-thru for an extended period (over 15 mins) while his pizza was being prepared, which caused significant delays for others waiting in line.
It may be beneficial for staff to receive additional training on how to manage situations where customers arrive early or encounter issues. A suggested practice could be directing those customers to pull forward to a designated area, where their orders can be delivered to them, thereby helping to keep the drive-thru line moving efficiently.
Unfortunately, this situation resulted in our food, as well as that of the customers behind us, not being as fresh as it should have been.
Also not sure about the boxing techniques but this pizza looks sloppy.
It’s seems to be just a bunch of stoner kids that work there. I’ve gotten the wrong pizza the past 2 times and the guy working the drive through window didn’t seem to know where he was at.
I had my hopes up so it was easy for me to be very disappointed... ordered 1 lg sausage and pepperoni and 1 large cheese pizza... crust is an awesome thing... definitely not enough sauce cheese or toppings... for $33 it would be nice if their food cost exceeded $5 and $3 respectively.... respectfully yours... we drove an extra 3 hours out of our way on the way from the east coast to Chicago.... what a shame... never again
Oh... and they neglected to put the sausage on
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Pepperoni and Cheese Pizza
I have loved Imos pizza all my life. The pizza from the Highland location is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni and Cheese Pizza, Garlic Bread, House Salad Half, Toasted Ravioli
Order was correct. Service was lacking.
Atmosphere: 3
Food: 4
Service: 2
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