Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
17700 Halsted St, Homewood
(708) 798-1332
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
Ordered two burrito bowls and one burrito on 10/6 at 7:23pm. Order # 104. The rice in all 3 entrees was a mixture of cooked rice and completely uncooked grains of rice which are not edible. Disgusting.
ABSOLUTELY THE WORST CHIPOTLE EVER!
Placed an online order and of course we arrive and it’s not ready. Woman asked for our confirmation for our order like she didn’t believe we ordered it. Never have I ever been asked to show my confirmation for my order. This Chipotle location is a nightmare. Always dirty and slow service. We’ll be going to the Highland location from now on.
the food it's nasty nasty nasty😝
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill offers a team-oriented service at its locations. At the Homewood location, the crew works together efficiently, providing excellent customer service, although experiences can vary. Recently, some customers have expressed satisfaction with their meals, noting that the burrito bowls were hot, fresh, seasoned, tender, and juicy, which explains the long lines. However, there are also reports of poor service, such as long wait times without greetings, and staff who may not fully understand customer requests. One customer criticized the chips for being excessively salty, comparing them to falling snowflakes and expressing concern over the health implications. Additionally, another customer mentioned that their bowl was too wet and lacked flavor, leading to the discarding of half of it. The restaurant also offers a chicken salad option for the Whole 30 diet, which can be ordered through the app or by knowing the ingredients. Overall, the customer service experience and food quality can vary at this location.