Cold Stone Creamery
$$ • Ice Cream, Custom CakesAbout Cold Stone Creamery
Customers' Favorites
Reese's Take 5 Peanut Butter Ice Cream Cup Single
Ice Cream Cupcake Variety 6-Pack - Ready Now
Ice Cream Cupcake Variety 6-Pack
Oreo Cookies and Cream Extreme
Apple Pie a La Cold Stone
Create Your Own Creation
Create Your Own Shake
Cold Stone Creamery Reviews
175 ratings
Share your opinion about Cold Stone Creamery
Oreo ice cream must be on ozempic, ain't a single oreo in this mug
There were no waffle cones or waffle bowls, only sugar cones. I asked for one of what they had but maybe should've passed on the cone remnants because the sugar cone was stale. I still love Coldstone, but if I go to this location again, I will ask for a FRESH cone or just skip that part of the ice cream eating experience.
Don’t bother, not worth the headache. I gave 2 stars because the ice cream was great! However the young lady at the counter was not. First, she made 1 the wrong size and when we said something she just took what she already made and put it in a bigger cup, no more ingredients and then put some vanilla ice cream around the sides. She was very matter of fact and then got snippy and rude. The other young lady made 1 and she did great. She was nice and smiling. I wish I got...read full review
Hours
| Monday | 11AM - 11PM |
| Tuesday | 11AM - 11PM |
| Wednesday | 11AM - 11PM |
| Thursday | 11AM - 11PM |
| Friday | 11AM - 12AM |
| Saturday | 11AM - 12AM |
| Sunday | 11AM - 11PM |
Cold Stone Creamery is a popular ice cream shop that offers a variety of shakes, ice cream, and other frozen treats. Despite occasional challenges such as long lines and limited options, the staff at this location are generally praised for their hard work and effort to provide good customer service. Customers note that the place can get quite crowded, especially on busy days and holidays. One reviewer mentioned a long wait for their order, but the staff remained apologetic and attentive, even including a handwritten note in the bag. While the quality of the shakes may not always meet everyone's expectations, the overall experience at Cold Stone Creamery is often positive, with the staff’s efforts to serve customers well being a highlight. However, some recent issues have been noted, such as refrigeration problems that caused the ice cream to melt, and a decline in cleanliness and customer service. There have been reports of overfilled cups, spilled ice cream, and containers not being properly closed, which affected the overall experience. Despite these challenges, the staff’s friendly attitude and willingness to accommodate orders are still appreciated by many customers.