Dunkin'
$ • Coffee Shops, Donuts
Hours:
510 Auburn Dr A, Island Lake
(847) 665-8114
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Amazing people with healing smile and excellent customer service. Highly higly recommended to all. Five star place and seevice. Jacky is the best!
Every time my order is wrong and they are missing something. I drink an iced coffee with cream only. I can't even tell you how many times I had to return because they gave me iced tea with cream. I've given them many chances and now I'm just done with this location.
Ratings
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 5AM - 10PM |
Dunkin' is a restaurant known for its generally accurate order fulfillment and friendly staff. They offer a treat for customers' pets, called a "puppachino," and have a variety of options. There has been an improvement in management or ownership, resulting in more available choices and correct coffee orders. However, it is recommended to avoid visiting on Sundays due to issues with coffee quality, possibly caused by inexperienced teenage staff. While some reviews mention that the younger workers may struggle with the menu, others highlight the hard work of the older staff, like a kind woman with red hair and glasses, who is noted for being friendly and quick, often working alone. Customers have seen the dedication of the team, even when faced with challenges, and appreciate how they try to satisfy everyone, like Armani and another sweet worker.