Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
1360 S Main St, Jacksonville
(217) 245-4223
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
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****DOES NOT RECOMMEND****Staying open till posted hours would be a huge improvement. We pulled up BEFORE closing time and they looked out the window and shut the lights off. We decided it must have been going to be too hard to get down off the counters where there was several employees sitting when we pulled in. And then as we pulled out, they all ducked down behind the counters. Its such a shame because DQ used to have good customer service. Hiring decent help would be a good...read full review
I just picked up a sheet cake and a small round cake. I’ll start by saying the customer service I received over the phone last night was excellent, friendly and very accommodating. The sheet cake was nicely decorated and personalized. However when I entered the building tonight to pick up both cakes, the server informed me only door dash allowed inside - I explained I was picking up a cake order and the server informed me I’d have to go thru drive up….why? What is the logic?...read full review
Ratings
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
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Dairy Queen Grill & Chill is a pleasant location with friendly staff, including Sara who is a credit to the establishment. The food is good, served quickly, and tastes great. The restaurant has a large seating area and respectful, diligent staff who ensure freshly cooked meals. The chicken strip basket with buttery toast is a standout favorite. With decent parking and wait times, this DQ location is a great option for families and individuals alike. Overall, a pleasant dining experience awaits at Dairy Queen Grill & Chill.