HeadWest Subs Jacksonville
$ • Sandwich Shops, Salad, Soup
Hours:
401 South Main Street, Jacksonville
(217) 271-1614
About HeadWest Subs Jacksonville
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HeadWest Subs Jacksonville Reviews
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Two of there managers sexually harassed and assaulted a young girl from Taylorville! She was fired for reporting it to the manager! You guys should be ashamed of yourself better get that checkbook out cause you’re going to pay!
Great until you have issues - ZERO customer service. The website's location selection is far too small, it's very easy to overlook, and you aren't asked to verify the location.
I placed an order online, and didn't realize until I got the text that the order was ready, that it had defaulted to the wrong location. I called to ask for a refund and the person on the phone has clearly had to deal with this issue a lot because she asked me not to get mad at her, but that once...read full review
They allowed Our Lords name to be taken in vain on a flier posted in their front window for Oktoberfest. I asked when I walked in ready to buy a sandwich if anyone can just post a flier?
The person I spoke with said , “Yes but it has to be approved by a manager and I happen to be one of the managers. I said. “Great! There is a poster in the window that offends Our Lords Name by using His Name in vaIn and it is offensive to me as well.” He replied,”it doesn’t bother...read full review
Ratings
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 9PM |
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HeadWest Subs Jacksonville offers a variety of options, including the popular "pick 2" with choices like roast beef and cheddar, toasted. Reviewers have praised the warm and toasted sandwiches, as well as the generous portions. The chicken salad and soups, including mac and cheese, have also received positive reviews. Recently, customers have shared their delightful experiences, mentioning the quality of the sandwiches like the BLT and the stellar customer service provided by staff members. However, some reviewers have noted issues with the online ordering system, including difficulties with address input and selection saving. While there have been reports of dry bread and minimal meat in some instances, the restaurant's atmosphere remains relaxed and the service friendly, with staff described as prompt and polite. Despite past disappointments, HeadWest Subs continues to attract a loyal customer base and is worth considering for a quick and delicious meal.