Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 1110 W Morton Ave, Jacksonville, Illinois, 62650, US
Telephone: (217) 883-4510
Price range: $
Rating: 3.7

$ • Coffee Shops

Hours:
1110 W Morton Ave, Jacksonville
(217) 883-4510

About Starbucks

Starbucks Coffee Company is a popular spot where customers often enjoy friendly service and good-tasting drinks. Many visitors appreciate how the staff remember their orders and make drinks correctly, often with a smile and a welcoming attitude. Regulars especially enjoy the pumpkin spice cold foam cold brew, which is mentioned as a favorite. Some customers note that the workers are quick, efficient, and sometimes even write nice messages on cups, adding a personal touch.

However, there are concerns about service quality. Some reviews mention that new hires are not always familiar with order modifications like light whip or no whip, leading to mistakes such as whipped cream on the bottom of drinks or overflowing lids. This has caused frustration, especially when paying higher prices for drinks. Customers suggest that management should address these issues to ensure better consistency.

Overall, the location is appreciated for its friendly atmosphere and tasty beverages, though some feel the service quality could improve with better training for new staff. Despite some hiccups, many keep returning, especially for favorite drinks like the pumpkin spice cold foam cold brew.