Steak 'n Shake

1960 W Morton Ave, Jacksonville
(217) 245-9422

Recent Reviews

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Megmarie Lemerande

While I don't necessarily appreciate the changes made by the cooperation, the individual franchise did an amazing job with service and food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Patty Melt, Pony Shoe

It girl Apparel

Greece needed changed extremely bad. Tasted and smelt like fish.

Food: 1

Brandon seymoure

Ordered a burger and large cheese fries got a burger med fries and a tiny cup of cheese and no silverware

Atmosphere: 1

Food: 1

Service: 1

Titan Ritenour

This is the worst experience I’ve ever had at the shake. I asked for a dog with just cheese and a triple steak burger with onion and mushroom. I got a plain dry dog no condiments and a triple steak with pickle and ketchup made wrong. I went to the counter to get it resolved and the cook ran his mouth. I made the mistake of not looking at my receipt before sitting down. The place was a mess and the woman working didn’t wash her hands after going to the restroom to clean and then handling my food. She gave me a dirty look like I was doing something wrong. I just ate everything anyway but I’m left with the thought of. If I’m going to pay 30 bucks for something I could make at home for far less at least have the decency to make it right and then don’t blame me for your misery. Thanks

Atmosphere: 1

Food: 1

Service: 1

Courtney Sperduto

Workers don't use gloves when touching your food.... and mess up your order

Landon Butler

horseshoe was beautiful and delicious 😋

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Horse Shoe

Krystal Bradley

Seems like every time I put in an order for pickup or go through the drive thru something is missing when I get home. One time it was a sandwich, sometimes it cheese sauce. This time it was an entire cheese fry.
Super frustrating to get home and find something is missing so then the parent goes without.
Sure, put me down for something free "next time". There won't be a next time. I'm done.

Atmosphere: 4

Food: 5

Service: 3

slokine 666

One of the best Steak and sake I've ever been food was hot and workers was very friendly

Atmosphere: 5

Food: 5

Service: 5

Carol Hopper

Stop for a burger

Atmosphere: 5

Food: 5

Service: 5

Adam Reich

They have removed almost all of the nostalgic feeling that Steak and Shake had. It turned into a

Atmosphere: 2

Food: 4

Service: 4

Morris Ritzel

Best value in fast food.

Atmosphere: 4

Food: 5

Service: 4

Nope Bm

Great food service actually tasted like a old school steak burger and the large cheese fries were decadent, Thanks, would recommend

Atmosphere: 5

Food: 5

Service: 5

MDD

Much better than the Quincy one. Personalized service. Clean.

Atmosphere: 5

Food: 5

Service: 5

Darrell buchanan

Waitress was very good at her job food was very hot and fresh

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Thin 'N Crispy Fries, Oreo Cookies 'N Cream, Original Double Steakburger with Cheese Combo

Shredd Pool

Great burgers, awesome shakes, good fries, and my kids new favorite place to grab a burger!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger with Fries, Thin 'N Crispy Fries, Original Double Steakburger with Cheese Combo

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