Steak 'n Shake
1960 W Morton Ave, Jacksonville
(217) 245-9422
Recent Reviews
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Very good food
Atmosphere: 5
Food: 5
Service: 5
Friendly staff. Quick food service. Good place for lunch.
Atmosphere: 4
Food: 4
Service: 4
Good food and shakes. Service was OK. Ordered shakes but they were just sitting at counter so went up and got it myself.
Atmosphere: 4
Food: 4
Service: 4
Very clean and nice people
Horrible, angry people here who hate their jobs. The old man at the window couldn't have been more rude if he tried.
Its ok. Food is just ok. Now its no longer a restaurant and more fast food, you'd think staff would be able to.keep.it cleaner.
Atmosphere: 1
Food: 3
Service: 2
While I don't necessarily appreciate the changes made by the cooperation, the individual franchise did an amazing job with service and food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Patty Melt, Pony Shoe
Greece needed changed extremely bad. Tasted and smelt like fish.
Food: 1
Ordered a burger and large cheese fries got a burger med fries and a tiny cup of cheese and no silverware
Atmosphere: 1
Food: 1
Service: 1
This is the worst experience I’ve ever had at the shake. I asked for a dog with just cheese and a triple steak burger with onion and mushroom. I got a plain dry dog no condiments and a triple steak with pickle and ketchup made wrong. I went to the counter to get it resolved and the cook ran his mouth. I made the mistake of not looking at my receipt before sitting down. The place was a mess and the woman working didn’t wash her hands after going to the restroom to clean and then handling my food. She gave me a dirty look like I was doing something wrong. I just ate everything anyway but I’m left with the thought of. If I’m going to pay 30 bucks for something I could make at home for far less at least have the decency to make it right and then don’t blame me for your misery. Thanks
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Workers don't use gloves when touching your food.... and mess up your order
horseshoe was beautiful and delicious 😋
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Horse Shoe
Seems like every time I put in an order for pickup or go through the drive thru something is missing when I get home. One time it was a sandwich, sometimes it cheese sauce. This time it was an entire cheese fry.
Super frustrating to get home and find something is missing so then the parent goes without.
Sure, put me down for something free "next time". There won't be a next time. I'm done.
Atmosphere: 4
Food: 5
Service: 3
One of the best Steak and sake I've ever been food was hot and workers was very friendly
Atmosphere: 5
Food: 5
Service: 5
Stop for a burger
Atmosphere: 5
Food: 5
Service: 5
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