Steak 'n Shake

1960 W Morton Ave, Jacksonville
(217) 245-9422

Recent Reviews

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RICHARD HUBBARD

Very good food

Atmosphere: 5

Food: 5

Service: 5

Rod Cox

Friendly staff. Quick food service. Good place for lunch.

Atmosphere: 4

Food: 4

Service: 4

Cindy Spellbrink

Good food and shakes. Service was OK. Ordered shakes but they were just sitting at counter so went up and got it myself.

Atmosphere: 4

Food: 4

Service: 4

Ron Lindsey

Very clean and nice people

Sasha cearley

Horrible, angry people here who hate their jobs. The old man at the window couldn't have been more rude if he tried.

Shelle Young

Its ok. Food is just ok. Now its no longer a restaurant and more fast food, you'd think staff would be able to.keep.it cleaner.

Atmosphere: 1

Food: 3

Service: 2

Megmarie Lemerande

While I don't necessarily appreciate the changes made by the cooperation, the individual franchise did an amazing job with service and food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Patty Melt, Pony Shoe

It girl Apparel

Greece needed changed extremely bad. Tasted and smelt like fish.

Food: 1

Brandon seymoure

Ordered a burger and large cheese fries got a burger med fries and a tiny cup of cheese and no silverware

Atmosphere: 1

Food: 1

Service: 1

Titan Ritenour

This is the worst experience I’ve ever had at the shake. I asked for a dog with just cheese and a triple steak burger with onion and mushroom. I got a plain dry dog no condiments and a triple steak with pickle and ketchup made wrong. I went to the counter to get it resolved and the cook ran his mouth. I made the mistake of not looking at my receipt before sitting down. The place was a mess and the woman working didn’t wash her hands after going to the restroom to clean and then handling my food. She gave me a dirty look like I was doing something wrong. I just ate everything anyway but I’m left with the thought of. If I’m going to pay 30 bucks for something I could make at home for far less at least have the decency to make it right and then don’t blame me for your misery. Thanks

Atmosphere: 1

Food: 1

Service: 1

Courtney Sperduto

Workers don't use gloves when touching your food.... and mess up your order

Landon Butler

horseshoe was beautiful and delicious 😋

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Horse Shoe

Krystal Bradley

Seems like every time I put in an order for pickup or go through the drive thru something is missing when I get home. One time it was a sandwich, sometimes it cheese sauce. This time it was an entire cheese fry.
Super frustrating to get home and find something is missing so then the parent goes without.
Sure, put me down for something free "next time". There won't be a next time. I'm done.

Atmosphere: 4

Food: 5

Service: 3

slokine 666

One of the best Steak and sake I've ever been food was hot and workers was very friendly

Atmosphere: 5

Food: 5

Service: 5

Carol Hopper

Stop for a burger

Atmosphere: 5

Food: 5

Service: 5

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