Uni Japanese Steak House

Always great everything! Also they have the best bloody Mary's i have ever had!

Atmosphere: 5

Food: 5

Service: 5

Great menu selections

Atmosphere: 4

Food: 5

Service: 5

I wanted to give more stars because the food was really good, and the service was decent, but the environment leaves much to be desired. The restaurant is very dated and in disrepair. Many of the benches and booths have torn upholstery (see pics), and the bathroom could be cleaned better. I had the Hibachi Salmon which came with an onion mushroom soup and a salad with miso dressing. I thoroughly enjoyed the food, and the portion sizes were very satisfying. I would come again for the food, but I wish they would up their game with the atmosphere.

Atmosphere: 2

Food: 5

Service: 4

I’ve been here several times. Dine in and carry out. I always get something different every time. I’ve never had any issues, staff is always polite and the food is always good.

Atmosphere: 5

Food: 5

Service: 5

The food is good since it’s the only sushi place here but they aren’t very caring and they always get the orders wrong.

Atmosphere: 2

Food: 4

Service: 1

I ordered a 2 lobster tail with noodles and broccoli meal and a steak with rice and broccoli meal thru uber eats last night. On a Saturday night at near 4:30pm. Who orders steak and lobster for delivery?! ME! And it was all very good!!!! Never ate from them before and was very pleased. Thanks. Next time we will dine in and dig into some rolls and extras too.

Atmosphere: 5

Food: 5

Service: 5

Doesn’t even deserve a star. Got shrimp fried rice. It’s alright. I’m not expecting outstanding in Jacksonville. But at the very least de-vein the shrimp. Paid good money to throw away my shrimp fried rice because atleast 6 pieces of shrimp weren’t de-veined. That’s shrimp 101.

Here’s the 411 if you’re considering going to this restaurant: Uni Japanese Steakhouse has been in my monthly rotation of restaurants since it opened. I’ve seen many things, heard many things, and here is my honest review of the restaurant itself and the staff:
There are 3 servers: Hammily, Bella, and Katie.
Hammily: sometimes pleasant but if she’s not having a good day or she doesn’t think you’ll tip very well, she very much shows it. Most of the time, unless she knows you personally, she is rude, disrespectful, and lazy. She will check on you once during your whole dining experience, doesn’t care to refill your drink, and will sit behind the bar or up in the front and play on her tablet completely ignoring your existence. She is rude to other servers most of the time, and yells at them for no reason. In front of customers at that.
Bella: everytime i’ve had her as my server she has been very cold and unpleasant. She will walk away from the table to gossip to one of the men behind the sushi bar and Hammily if she doesn’t think you will tip well. She sets down the food so fast she practically throws it at you and she doesn’t care to refill drinks most of the time. The last couple times i have been here i’ve had to get another staff member to help me because she sits up front and plays on her tablet or phone. She has added a mandatory tip to our bill before and then gets angry when she doesn’t get an additional tip. She will say that there are 7 people at our table when most of the time it is just myself and my wife.
Katie: everytime we have had her as our server she has been delightful. She is always cheerful and caring. She checks on us multiple times throughout our dining time to make sure the food and atmosphere are both up to par with our standards. She refills our drinks before they get less than half and always makes a point to inform us that things are hot. If things are taking a long time she repeatedly apologizes and gets the food out as promptly as she can. I can confidently say that she is the best server employed there, and that she is one of the best servers i’ve had at any restaurant.
Food: hit or miss. Sometimes the food is delicious, sometimes it’s sub-par. Food has been brought out cold before, my wife has gotten raw chicken in her hibachi, and all in all it’s not the best. For the price we pay for the two of us, it could be better. We understand that sometimes restaurants make mistakes, but at this point it seems deliberate.
In conclusion, most of the staff are rude and unpleasant, the price we pay for 2 is absurd for the quality of the food, and we’re not sure we will be back. We were very big fans of Uni, but not so much anymore. The work atmosphere doesn’t seem the greatest, the management seems a bit unfair and rude, and I could easily spend 20 dollars at Mcdonald’s for two and get the same quality food.
This review is not meant to waver you from dining here, it is just meant to inform you of the unfair staff and unpleasant sub-par food.

Atmosphere: 1

Food: 2

Service: 1

Quiet dining experience. Great atmosphere. The house soup is absolutely incredible! The seafood is a bit pricey but the chicken, apps, and soup are all priced very reasonably and taste great. Infinitely better chicken than a certain Chinese restaurant a few doors down. Definitely recommend!

Atmosphere: 5

Food: 5

Service: 4

Food was horrible.
Service didnt matter because the food was so bad. Didnt even finish the meal

Atmosphere: 1

Food: 1

Service: 2

horrible today !chicken is to overcooked and hard , noodles bland ..won't go back

If you order 3 or more rolls, they will bring it on sushi boats! I love this place, really good food! The waiters are nice and the place is super Japanese.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sushi

They changed the old fujiyama and took over by new people.
Very bad food nothing has taste.
We got a cherry in our appetizer plate which was preused for a cocktail. All the plates and cups we got were chipped. Oily food. Don't go.

We were three adults.. And in the receipt they said 7 people and added gratuity already. We asked then they went and changed.

Atmosphere: 1

Food: 1

Service: 1

Absolutely amazing!! Got the hibachi and some sushi

Atmosphere: 5

Food: 5

Service: 5

Absolutely amazing place. The staff are very friendly and the food is to die for.

Atmosphere: 5

Food: 5

Service: 5