Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
2848 Plainfield Rd, Joliet
(815) 733-2197
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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The bowl I just recieved has days old slimy rotting brown guacamole. I'm afraid to eat it for fear of getting sick. I tried to order in person Monday 9/19 and I walked out. they didn't have a full menu available and the food the was out looked awful. Steak looked like leather.
The place was really dirty like trash all on the floor. The pop machine area was so nasty. Got my money back I couldn’t eat from this place.
The place was really dirty like trash all on the floor. The pop machine area was so nasty. Got my money back I couldn’t eat from this place.
Ratings
Menu
Hours
| Monday | 10:30AM - 11PM |
| Tuesday | 10:30AM - 11PM |
| Wednesday | 10:30AM - 11PM |
| Thursday | 10:30AM - 11PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 11PM |
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Chipotle Mexican Grill is a restaurant that offers delicious food, with standouts being the steak, chicken al pastor, chips, and guacamole. However, there have been inconsistencies in the quality of the guacamole and the freshness of the onions and cilantro. Some customers have noticed issues with the temperature of the food and cleanliness of the thermometer used to check it.
The restaurant can be quite busy, but one employee, known as "grandma" by some customers, consistently provides excellent service. She is patient, friendly, and generous with portion sizes. Customers appreciate the friendly staff and the overall good experience. The location is described as clean and consistent, with short wait times, which makes it a favorite spot for many. However, some customers point out that the onions and jalapeños in items like corn salsa and guacamole are often very large and overpowering.
While the quality of food is generally good, some feel that the quantity served has decreased over time. Despite these issues, many customers continue to visit Chipotle because of the tasty food and the great service provided by employees like "grandma" and Jessie, who is praised for his hard work and customer service ethic. The restaurant remains a popular choice for those seeking a quick and satisfying meal.