McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
4280 W Jefferson St, Joliet
(815) 725-3630
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McDonald's Reviews
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Avoid getting nuggets. I either never get the dipping sauce I ask for, or don't get sauce at all. Happens 910 times.
Every single time we come here they have some kind of issue. Only accepting cash.. etc. tonight- we pull up to the drive thru and the guy says they are only selling DRINKS until 4am.... WHAT?
We brought a bus load of 50 elementary students today at lunchtime, returning from a morning field trip. We called ahead to inform them we would be coming. We received excellent, friendly service and the restaurant had lots of seating available for us. Staff corrected any errors politely and without incident. Our service was fast, and they seemed prepared for our arrival. The manager (?) even walked around and thanked us for coming. We were also pleasantly surprised at the...read full review
Ratings
Menu
Hours
| Monday | 5AM - 12AM |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | 4AM - 12AM |
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McDonald's is a clean restaurant with great service and food that generally meets expectations. It is located right off the exit ramp, making it convenient for quick stops. The restaurant has been nicely renovated after nearly 50 years, and the inside is always clean and well-kept. Staff members are friendly, courteous, and understand that customers are there for a quick visit. The bathrooms are also clean, and the restaurant is wheelchair accessible, although the space can be a little tight.
However, some customers have experienced issues with the app and point system, such as trouble redeeming codes for free fries despite showing proof on their phones, which sometimes requires manager intervention. Drive-through service can be slower than expected, with some sandwiches arriving cold while fries are served fresh. Customers generally find the food to be on point, though there was a disappointing experience on Christmas Eve when the quality and taste of the food did not meet expectations. The dining area is quiet and calm, with occasional oddities like Christmas music playing in August. Overall, McDonald's provides a standard dining experience with friendly staff and occasional service hiccups.