McDonald's

Name: McDonald's
Address: 4280 W Jefferson St, Joliet, Illinois, 60431, US
Telephone: (815) 725-3630
Price range: $
Rating: 3

$ • Fast Food, Burgers, Coffee Shops

Hours:
4280 W Jefferson St, Joliet
(815) 725-3630

Menu Order Online

About McDonald's

McDonald's is a clean restaurant with great service and food that generally meets expectations. It is located right off the exit ramp, making it convenient for quick stops. The restaurant has been nicely renovated after nearly 50 years, and the inside is always clean and well-kept. Staff members are friendly, courteous, and understand that customers are there for a quick visit. The bathrooms are also clean, and the restaurant is wheelchair accessible, although the space can be a little tight.

However, some customers have experienced issues with the app and point system, such as trouble redeeming codes for free fries despite showing proof on their phones, which sometimes requires manager intervention. Drive-through service can be slower than expected, with some sandwiches arriving cold while fries are served fresh. Customers generally find the food to be on point, though there was a disappointing experience on Christmas Eve when the quality and taste of the food did not meet expectations. The dining area is quiet and calm, with occasional oddities like Christmas music playing in August. Overall, McDonald's provides a standard dining experience with friendly staff and occasional service hiccups.