“I ordered 2 tacos no lettuce at drive thru. Went home sat down opened them up, full of lettuce. A crash out was brewing. I drove back and went inside and a gentleman assuming to be manager (I wish I got his name! Ugh) immediately apologized and corrected the wrongs. But he did it x10!! I left with not only my 2 tacos now lettuce free. But 3! AND.. a large Baja blast, chips with cheese, cinnamon twists, AND their Cinnabon desert balls. Mind was blown at the service I received! Taco Bell is in good hands with this manager 👏“
“My experience today was AMAZING! It has been a LONG time since I've had a good experience at ANY Taco Bell as far as food quality and sufficient staffing at any of the establishments. The cashier Isaac H. had the most electric charisma and upbeat personality I've ever seen, it was contagious! I left smiling and in a good mood from our short but impressive interaction. Once I got home my food was WONDERFUL! It was beautifully prepared and wasn't skimpy on ingredients like I have unfortunately had in my past few experiences at several different locations. THANK YOU AS WELL to the workers on the foodline! You also made today's experience at Taco Bell on Mall Loop, Joliet IL most enjoyable ? it's nice to actually receive a meal that is worth the money you paid for it! If I knew your names I would give you recognition as well but I can add that the employees working on Friday May 19th 2023 at 12:58pm were absolutely amazing ? and deserve to be recognized for amazing service ?“
“Grabbed some food late at night as were were just coming back from a long trip. The staff was friendly and got our order right with modifications the first time! We also loved the holiday cheer with fun hats and lights they had inside the restaurant. Great food and nice people!“