I don’t think I could give enough complements about the food and the service. The pork chop and the halibut schnitzel are to die for!!! But the table side caprese with the fresh mozzarella made tableside and heirloom tomatoes grown in their own garden left us speechless. Service was outstanding. I’d travel here again to experience it all again.
Janice Thibodeau Gannon
First timers there to celebrate my husbands 60th b-day along with our two daughters. 7:45 reservation and finally seated at 8:20. Love the atmosphere inside, but don't like the highway view of Rt.12. Enjoyed a drink at the bar while waiting for our table, but it took a lot effort to gain the attention of the VERY busy bartenders. Clearly they're under staffed. Our assigned table was located near the kitchen and busy entry door. Not ideal. People standing behind us waiting to be seated isn't enjoyable. Server arrives after 15 minutes and is rushed and sweaty. He's BUSY and again we feel staffing is short. He doesn't come back and now I finally decide to go to the bar and get our own drinks. The manager notices and is attentive and gets us another server. The manager takes our appetizer order and it comes out promptly and is delicious. Finally our server returns and takes our dinner order of a large steak for my husband and I to share, and it arrives without a plate for me to use, and it's not medium as we requested, it's well done. One daughter ordered the seafood pasta which was a small portion. Other daughter ordered the tuna tartar app as her meal and felt it was oddly creamy and spicy. Requested the dessert to come with a sparkler for our mini celebration and it did not. Did not like the bathroom situation either with only 4 single bathrooms and a line to use them. Bathroom line includes employees which is weird to me. Overall our experience was just okay and I expected far more.
Tracy McCarthy
We visited Lago last night for the first time. I was honestly prepared to be “under-whelmed” due to all the hype and somewhat expensive menu, however, we were very pleasantly surprised! Our server, Randy, was new but did a great job. The GM and Manager both stopped by our table to check in on how things were going. We ordered the Peccorino Rolls which were AMAZING. I tried 2 of the special Old Fashioneds and they were both excellent!! For dinner, my husband had the NY Strip and I had Surf & Turf and we were both very happy with our meals. I had read that it was very noisy in there, but we sat on the patio and I didn’t find it to be noisier than any other restaurant on a Friday night. Overall, we were very happy and will definitely go back.
Emily Stahl
Starting off, the front entrance was full of valet guys (some sitting on the floor blocking the front door), and their McDonald’s cup garbage everywhere. Gross first impression. We sat at the bar for a drink while we waited for our party to arrive. The bartender mixed drinks for his friends who arrived after us and we had to ask another bartender to pour our wine. We watched the bartender drop glasses on the floor and pick them up and put them with the clean glasses. Gross. At our table the server didn’t explain the specials, just told us to read the card. Then it took over 25 minutes for him to come back to take out DRINK order. As we all ordered soups he completely skipped one of our guests. We had to pull him back over to order the last guy’s soup. It took FOREVER to come back to take our main order. We even watched him by the server station hanging out with staff doing g nothing. Not once did our waters get filled. It was overall a disappointing experience and we will not be back. Which is sad because the food was super delicious. Bye.
Tom Litsogiannis
Came here with the wife to try this new restaurant. Great experience from the moment we came in. Before and after drinks were great. Bartenders did a fantastic job with serving drinks and conversing with us. Everything we ordered came out nicely prepared. Food was delicious. Also the violinist walking around playing live to the DJ music was great. Will be back sometime in the near future.
Great Atmosphere, food, service Make sure to try their Caprese signature Salad It's a top 5 ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Susanne Dershaw
Love Lago. The food is excellent along with the service. It has a very cool "downtown/city" vibe without the logistical annoyance of going downtown. 10/10 recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tableside Caprese
JD
Excellent food excellent service. Best place around until you go downtown. Newly opened gotta check it out y'all. Top notch service & food. Menu has many options.
Atmosphere: 5
Food: 5
Service: 5
G Nelson
If there was a value star, I'd give it 2. This place is VERY expensive compared to other steakhouses in the area. Also, it is very crammed inside....especially if your reservation is at 7pm or after on a weekend. You will be crammed at the entrance and then if there are only 2 of you, you will actually get a table of 8 or 10, because it feels like you are at the table with all the other 2 tops so close. SPREAD OUT! we are in the suburbs for a reason.....(we like to be a little further from our neighbors :). It seems like the 4 top and larger tables got much more room. The food was pretty good, but you will spend $$ $12 for rolls, $55 plus for a petite steak. They advertised this as a Steakhouse, but I would consider it more high end Italian.
To be honest from the restaurant like that I expected more than wait 1 hour for the table, they don't care if you make your reservation up front or you just walk in. All rest can be .
Atmosphere: 1
Food: 3
Service: 2
Nino Ruff
Awesome food and service! Little loud, and the seating for 2 in a row not for me.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Peach Cobbler, Wagyu Meatball
tim martin
Juan was fantastic!! Thank you Andrew the dessert was over the top. Don't miss this place it's # 1!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flourless Chocolate Cake
Jeffrey Blair
Great high end restaurant for the Lake Zurich area. The only minor complaint is how cramped it feels, but they still do a good job.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Caprese Salad, Octopus
oleksyy koshelnyk
Great kitchen, friendly stuff nice vibe love it there
I don’t think I could give enough complements about the food and the service. The pork chop and the halibut schnitzel are to die for!!! But the table side caprese with the fresh mozzarella made tableside and heirloom tomatoes grown in their own garden left us speechless. Service was outstanding. I’d travel here again to experience it all again.
First timers there to celebrate my husbands 60th b-day along with our two daughters. 7:45 reservation and finally seated at 8:20. Love the atmosphere inside, but don't like the highway view of Rt.12. Enjoyed a drink at the bar while waiting for our table, but it took a lot effort to gain the attention of the VERY busy bartenders. Clearly they're under staffed. Our assigned table was located near the kitchen and busy entry door. Not ideal. People standing behind us waiting to be seated isn't enjoyable. Server arrives after 15 minutes and is rushed and sweaty. He's BUSY and again we feel staffing is short. He doesn't come back and now I finally decide to go to the bar and get our own drinks. The manager notices and is attentive and gets us another server. The manager takes our appetizer order and it comes out promptly and is delicious. Finally our server returns and takes our dinner order of a large steak for my husband and I to share, and it arrives without a plate for me to use, and it's not medium as we requested, it's well done. One daughter ordered the seafood pasta which was a small portion. Other daughter ordered the tuna tartar app as her meal and felt it was oddly creamy and spicy. Requested the dessert to come with a sparkler for our mini celebration and it did not. Did not like the bathroom situation either with only 4 single bathrooms and a line to use them. Bathroom line includes employees which is weird to me. Overall our experience was just okay and I expected far more.
We visited Lago last night for the first time. I was honestly prepared to be “under-whelmed” due to all the hype and somewhat expensive menu, however, we were very pleasantly surprised! Our server, Randy, was new but did a great job. The GM and Manager both stopped by our table to check in on how things were going. We ordered the Peccorino Rolls which were AMAZING. I tried 2 of the special Old Fashioneds and they were both excellent!! For dinner, my husband had the NY Strip and I had Surf & Turf and we were both very happy with our meals. I had read that it was very noisy in there, but we sat on the patio and I didn’t find it to be noisier than any other restaurant on a Friday night. Overall, we were very happy and will definitely go back.
Starting off, the front entrance was full of valet guys (some sitting on the floor blocking the front door), and their McDonald’s cup garbage everywhere. Gross first impression. We sat at the bar for a drink while we waited for our party to arrive. The bartender mixed drinks for his friends who arrived after us and we had to ask another bartender to pour our wine. We watched the bartender drop glasses on the floor and pick them up and put them with the clean glasses. Gross. At our table the server didn’t explain the specials, just told us to read the card. Then it took over 25 minutes for him to come back to take out DRINK order. As we all ordered soups he completely skipped one of our guests. We had to pull him back over to order the last guy’s soup. It took FOREVER to come back to take our main order. We even watched him by the server station hanging out with staff doing g nothing. Not once did our waters get filled. It was overall a disappointing experience and we will not be back. Which is sad because the food was super delicious. Bye.
Came here with the wife to try this new restaurant. Great experience from the moment we came in. Before and after drinks were great. Bartenders did a fantastic job with serving drinks and conversing with us. Everything we ordered came out nicely prepared. Food was delicious. Also the violinist walking around playing live to the DJ music was great. Will be back sometime in the near future.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Onion Soup, Flourless Chocolate Cake, Octopus, Wedge Salad
Great food, excellent service!
Atmosphere: 5
Food: 5
Service: 5
Great Atmosphere, food, service
Make sure to try their Caprese signature Salad
It's a top 5 ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Love Lago. The food is excellent along with the service. It has a very cool "downtown/city" vibe without the logistical annoyance of going downtown. 10/10 recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tableside Caprese
Excellent food excellent service. Best place around until you go downtown. Newly opened gotta check it out y'all. Top notch service & food. Menu has many options.
Atmosphere: 5
Food: 5
Service: 5
If there was a value star, I'd give it 2. This place is VERY expensive compared to other steakhouses in the area. Also, it is very crammed inside....especially if your reservation is at 7pm or after on a weekend. You will be crammed at the entrance and then if there are only 2 of you, you will actually get a table of 8 or 10, because it feels like you are at the table with all the other 2 tops so close. SPREAD OUT! we are in the suburbs for a reason.....(we like to be a little further from our neighbors :). It seems like the 4 top and larger tables got much more room. The food was pretty good, but you will spend $$ $12 for rolls, $55 plus for a petite steak. They advertised this as a Steakhouse, but I would consider it more high end Italian.
Atmosphere: 2
Food: 4
Service: 5
Restaurantji Recommends
To be honest from the restaurant like that I expected more than wait 1 hour for the table, they don't care if you make your reservation up front or you just walk in. All rest can be .
Atmosphere: 1
Food: 3
Service: 2
Awesome food and service! Little loud, and the seating for 2 in a row not for me.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Peach Cobbler, Wagyu Meatball
Juan was fantastic!! Thank you Andrew the dessert was over the top. Don't miss this place it's # 1!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flourless Chocolate Cake
Great high end restaurant for the Lake Zurich area. The only minor complaint is how cramped it feels, but they still do a good job.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Caprese Salad, Octopus
Great kitchen, friendly stuff nice vibe love it there
Atmosphere: 5
Food: 5
Service: 5
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