I don’t recommend going to the drive thru at this location because the three times I have, my latte was always cold when handed to me! The one time I actually went in and it was nice and hot!! Very clean on the inside and friendly staff.
Atmosphere: 5
Food: 1
Service: 2
Theresa Hutchison
Always get my stuff exactly right
Atmosphere: 5
Food: 5
Service: 5
Fager Collins
Went through Drive Thru today, the service was terrible. The young lady fixing my order gave me a box smeared with chocolate, I ordered six donuts she put 5 of the wrong and worse looking donuts in the box. I drove back to this establishment only to be kept waiting another 30 minutes for my refund. Finally got my refund no apologies, nothing. I will drive to the Hammond, IN location for better quality and service.
Atmosphere: 1
Food: 1
Service: 1
Ms. Lily Garcia
There was no one at the front when I entered. After a few minutes, a worker appears and didn’t even greet me or ask me what I would like to order. She literally just stared at me until I started speaking. She only said two words when I asked her a question. When she handed me the food, still didn’t say anything. Horrible service! She didn’t include napkins. Would not recommend this Dunkin to anyone.
Atmosphere: 1
Food: 4
Service: 1
William Fulks
Place has fallen off. The afternoon staff is trash. Putting way too much cream in the iced coffee. Crystal is still pleasant and great in the mornings, but he afternoon staff don't have people skills and can't make coffee.
Atmosphere: 2
Food: 2
Service: 2
Deborah Truss
I gave a review about this Dunkin Donuts on a 176 and Torrance. They need a whole new staff. They are a joke ??
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese
lindsley griffin
Just your regular dunkin clean and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Hash Browns, Assorted Half Dozen or Dozen Donuts
Jonnell Jordan
They make my coffee right every single time an I go here so much they know me by name I appreciate the staff here. Granted it's a in an out there's still a welcoming atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Jasmine Rogers
Yeah I have about had it with this location. Never have bagels, never have the donuts you want. Whats the point of being open.
Not happy with the employee who fixed my coffee. You need to be watchful of who prepares your coffee ☕. ...
Atmosphere: 1
Food: 1
Service: 1
S T
I was pleasantly surprised today, matcha latte with cold foam made well. Hash browns hot and tasty. I was greeted with a hello, by a very kind woman. I was there during the morning rush. I did pick up through the app for faster service. IDon’t normally write reviews but was expecting much worse based off the previous reviews. Hopefully that’s a sign management is listening to customers and treating their workers fairly
Atmosphere: 5
Food: 5
Service: 5
``
So this location is truly horrible. No one here likes to work. No one here respects ANY of the customers. That is one thing that all the employees are on one accord with: screw the customer over! I’ve given them a few tries and I can say without a doubt, that this is one of the worst experiences I ever have had at Dunkin. How hard really is it to make a sandwich and drink? Apparently too hard, because I guarantee you if you make the decision to patronize this business (which I advise to certainly NOT do), you will the see the customer service is lacking. Drinks are always made wrong and disgusting. Heaven and hell forbid you are hungry and order a sandwich. I was served a sandwich that looked like they smashed it or something. And then it tasted gross. If I wasn’t desperate I wouldn’t have even came. Save yourself the time and do not go to this location or even the location on Burnham Ave in Cal City. Management and employees DO NOT CARE about you, their jobs, or the food and drinks they are serving. And if you want to see if I’m right, just come here. You will see what I’m talking about. Truly a horrible experience. This area is really going down the drain in terms of customer service.
Atmosphere: 1
Food: 1
Service: 1
Rena Young
Very very bad customer service. The staff is unfriendly and play too much. Orders unpleasant. Just an unprofessional establishment.
Good coffee ☕
Atmosphere: 3
Food: 3
Service: 3
I don’t recommend going to the drive thru at this location because the three times I have, my latte was always cold when handed to me! The one time I actually went in and it was nice and hot!! Very clean on the inside and friendly staff.
Atmosphere: 5
Food: 1
Service: 2
Always get my stuff exactly right
Atmosphere: 5
Food: 5
Service: 5
Went through Drive Thru today, the service was terrible. The young lady fixing my order gave me a box smeared with chocolate, I ordered six donuts she put 5 of the wrong and worse looking donuts in the box. I drove back to this establishment only to be kept waiting another 30 minutes for my refund. Finally got my refund no apologies, nothing. I will drive to the Hammond, IN location for better quality and service.
Atmosphere: 1
Food: 1
Service: 1
There was no one at the front when I entered. After a few minutes, a worker appears and didn’t even greet me or ask me what I would like to order. She literally just stared at me until I started speaking. She only said two words when I asked her a question. When she handed me the food, still didn’t say anything. Horrible service! She didn’t include napkins. Would not recommend this Dunkin to anyone.
Atmosphere: 1
Food: 4
Service: 1
Place has fallen off. The afternoon staff is trash. Putting way too much cream in the iced coffee. Crystal is still pleasant and great in the mornings, but he afternoon staff don't have people skills and can't make coffee.
Atmosphere: 2
Food: 2
Service: 2
I gave a review about this Dunkin Donuts on a 176 and Torrance. They need a whole new staff. They are a joke ??
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese
Just your regular dunkin clean and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Hash Browns, Assorted Half Dozen or Dozen Donuts
They make my coffee right every single time an I go here so much they know me by name I appreciate the staff here. Granted it's a in an out there's still a welcoming atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Yeah I have about had it with this location. Never have bagels, never have the donuts you want. Whats the point of being open.
Food: 1
Service: 1
Restaurantji Recommends
Amazing service !!!
Not happy with the employee who fixed my coffee. You need to be watchful of who prepares your coffee ☕. ...
Atmosphere: 1
Food: 1
Service: 1
I was pleasantly surprised today, matcha latte with cold foam made well. Hash browns hot and tasty. I was greeted with a hello, by a very kind woman. I was there during the morning rush. I did pick up through the app for faster service. IDon’t normally write reviews but was expecting much worse based off the previous reviews. Hopefully that’s a sign management is listening to customers and treating their workers fairly
Atmosphere: 5
Food: 5
Service: 5
So this location is truly horrible. No one here likes to work. No one here respects ANY of the customers. That is one thing that all the employees are on one accord with: screw the customer over! I’ve given them a few tries and I can say without a doubt, that this is one of the worst experiences I ever have had at Dunkin. How hard really is it to make a sandwich and drink? Apparently too hard, because I guarantee you if you make the decision to patronize this business (which I advise to certainly NOT do), you will the see the customer service is lacking. Drinks are always made wrong and disgusting. Heaven and hell forbid you are hungry and order a sandwich. I was served a sandwich that looked like they smashed it or something. And then it tasted gross. If I wasn’t desperate I wouldn’t have even came. Save yourself the time and do not go to this location or even the location on Burnham Ave in Cal City. Management and employees DO NOT CARE about you, their jobs, or the food and drinks they are serving. And if you want to see if I’m right, just come here. You will see what I’m talking about. Truly a horrible experience. This area is really going down the drain in terms of customer service.
Atmosphere: 1
Food: 1
Service: 1
Very very bad customer service. The staff is unfriendly and play too much. Orders unpleasant. Just an unprofessional establishment.
Atmosphere: 1
Food: 2
Service: 1
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