Dunkin'

17050 Torrence Ave, Lansing
(312) 859-8543

Recent Reviews

Jonnell Jordan

They make my coffee right every single time an I go here so much they know me by name I appreciate the staff here. Granted it's a in an out there's still a welcoming atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Jasmine Rogers

Yeah I have about had it with this location. Never have bagels, never have the donuts you want. Whats the point of being open.

Food: 1

Service: 1

Eduardo Perez

Amazing service !!!

Uber Music

Not happy with the employee who fixed my coffee. You need to be watchful of who prepares your coffee ☕. ...

Atmosphere: 1

Food: 1

Service: 1

S T

I was pleasantly surprised today, matcha latte with cold foam made well. Hash browns hot and tasty. I was greeted with a hello, by a very kind woman. I was there during the morning rush. I did pick up through the app for faster service. IDon’t normally write reviews but was expecting much worse based off the previous reviews. Hopefully that’s a sign management is listening to customers and treating their workers fairly

Atmosphere: 5

Food: 5

Service: 5

``

So this location is truly horrible. No one here likes to work. No one here respects ANY of the customers. That is one thing that all the employees are on one accord with: screw the customer over! I’ve given them a few tries and I can say without a doubt, that this is one of the worst experiences I ever have had at Dunkin. How hard really is it to make a sandwich and drink? Apparently too hard, because I guarantee you if you make the decision to patronize this business (which I advise to certainly NOT do), you will the see the customer service is lacking. Drinks are always made wrong and disgusting. Heaven and hell forbid you are hungry and order a sandwich. I was served a sandwich that looked like they smashed it or something. And then it tasted gross. If I wasn’t desperate I wouldn’t have even came. Save yourself the time and do not go to this location or even the location on Burnham Ave in Cal City. Management and employees DO NOT CARE about you, their jobs, or the food and drinks they are serving. And if you want to see if I’m right, just come here. You will see what I’m talking about. Truly a horrible experience. This area is really going down the drain in terms of customer service.

Atmosphere: 1

Food: 1

Service: 1

Rena Young

Very very bad customer service. The staff is unfriendly and play too much. Orders unpleasant. Just an unprofessional establishment.

Atmosphere: 1

Food: 2

Service: 1

k keaton

I will never come back! They have the rudest and laziest Mexican workers at this establishment I have ever seen!! Coffee is terrible and they burn the food! Don’t waste your money with these jerks!

Atmosphere: 1

Food: 1

Service: 1

Armando Colunga

Hot coffee good sandwiches all very good

Atmosphere: 5

Food: 5

Service: 5

Andrii Famuliak

Walk-in closed, drive through only. 25 minutes line to pickup online order. That’s nonsense. Of 5 items in order only one ready for pickup.

andreas buehler

Best DD in my area.

Alex Lozano

Good experience with the

Atmosphere: 5

Food: 5

Service: 5

Jonathan Raymond

Today is the 4 day in a row they didn’t have any cold brew ready during the morning rush so then I have to wait 5-7 mins at the edge of traffic because there is no parking to wait for my order. Very inconvenient, would not recommend coming to this location

Antwan Chandler

Great staff ??.. service excellent.. my one stop place for coffee or iced coffee ☕???.. Highly recommended..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wake

Maria Serafin

Best Dunkin’ in the area in my opinionThey always make my coffee exactly how I like it.

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