This location is always fast, clean and food has always been great. The staff is always friendly. Plus they are 24/7 and have a play place!
Atmosphere: 5
Food: 5
Service: 5
Coon Dogg
How the blue hell does this have a rating above 1.2 stars, I order online for a total of 5 people. Most are kids and want chicken nuggets so I order online (VX28) 10pc meal $5 mcchicken meal w/4 nuggets and a 6 pc chicken nugget happy meal and got zero sauce 1 wanted sweet n sour 1 wanted bbq and the 10 pc nugget wanted ranch and I got ZERO! Now mind you I live 6.5 miles from restaurant and it’s 10pm on a Tuesday night so I call McDonald’s and I call they don’t even say McDonald’s he just picks up and says nothing I ask to speak to mgr he says go ahead so I have to ask is this the manager? He says yes and he had zero solution! Outside of me traveling 13 miles round trip to get the sauces they forgot and I get to come back my food will be ice cold as well as 3 kids nuggets so I ask if they’ll replace whole order and he says no. Ask to leave my name and number for GM to call me and he wouldn’t even give his name or their name. Guy got no reason being anything more than a janitor because he’s got zero problem solving skills and zero customer service skillset! Unacceptable
Atmosphere: 1
Food: 1
Service: 1
Arturo Carrillo
Horrible customer service. They never bring out food for curbside even when ordered ahead of time.
Service: 1
Ken Fields
They know the app is not working properly nation wide pretty much you wait in the line and they tell you there's nothing they can do about it ........ but other location over ride it
Atmosphere: 2
Service: 2
Kyaira Marie
Literally last time I’m coming here. They never salt their fries, so they taste horrible. I’m not crazy, every time I order a fry or any special request they get irritated. Like come on
Atmosphere: 2
Food: 1
Service: 2
Jessica Morales
I’ve been there 3 different time and I ask for no onions in my food and it clearly said no onions on the receipt. But apparently the people that work there don’t know how to follow directions because you guys still put onions in my food. Horrible customer service never have anything how does a fast food place have no ketchup
I’m not from Lansing I am from Chicago I also know how to cook my own food and is the second eldest of 5 children to me this food from delivery is disrespect
Atmosphere: 1
Food: 1
Service: 1
anthony richard
Good food and service
Atmosphere: 5
Food: 5
Service: 5
Keymon Terry
It was a good experience!
James Reed
It's McDonald's
Atmosphere: 3
Food: 3
Service: 3
Lena Watts
I don't know what's going on with McDonald's, but they have not been salting their fries. The fries are the best thing on the menu and they're ruining them. Please fix it.
This location is always fast, clean and food has always been great. The staff is always friendly. Plus they are 24/7 and have a play place!
Atmosphere: 5
Food: 5
Service: 5
How the blue hell does this have a rating above 1.2 stars, I order online for a total of 5 people. Most are kids and want chicken nuggets so I order online (VX28) 10pc meal $5 mcchicken meal w/4 nuggets and a 6 pc chicken nugget happy meal and got zero sauce 1 wanted sweet n sour 1 wanted bbq and the 10 pc nugget wanted ranch and I got ZERO! Now mind you I live 6.5 miles from restaurant and it’s 10pm on a Tuesday night so I call McDonald’s and I call they don’t even say McDonald’s he just picks up and says nothing I ask to speak to mgr he says go ahead so I have to ask is this the manager? He says yes and he had zero solution! Outside of me traveling 13 miles round trip to get the sauces they forgot and I get to come back my food will be ice cold as well as 3 kids nuggets so I ask if they’ll replace whole order and he says no. Ask to leave my name and number for GM to call me and he wouldn’t even give his name or their name. Guy got no reason being anything more than a janitor because he’s got zero problem solving skills and zero customer service skillset! Unacceptable
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. They never bring out food for curbside even when ordered ahead of time.
Service: 1
They know the app is not working properly nation wide pretty much you wait in the line and they tell you there's nothing they can do about it ........ but other location over ride it
Atmosphere: 2
Service: 2
Literally last time I’m coming here. They never salt their fries, so they taste horrible. I’m not crazy, every time I order a fry or any special request they get irritated. Like come on
Atmosphere: 2
Food: 1
Service: 2
I’ve been there 3 different time and I ask for no onions in my food and it clearly said no onions on the receipt. But apparently the people that work there don’t know how to follow directions because you guys still put onions in my food. Horrible customer service never have anything how does a fast food place have no ketchup
Atmosphere: 1
Food: 1
Service: 1
They can't get orders right
Atmosphere: 2
Food: 3
Service: 1
great experience
Atmosphere: 5
Food: 5
Service: 5
Usually McDonald's but faster service than usual
Atmosphere: 5
Food: 5
Service: 5
American classic
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
I’m not from Lansing I am from Chicago I also know how to cook my own food and is the second eldest of 5 children to me this food from delivery is disrespect
Atmosphere: 1
Food: 1
Service: 1
Good food and service
Atmosphere: 5
Food: 5
Service: 5
It was a good experience!
It's McDonald's
Atmosphere: 3
Food: 3
Service: 3
I don't know what's going on with McDonald's, but they have not been salting their fries. The fries are the best thing on the menu and they're ruining them. Please fix it.
Food: 3
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