Subway
17749 Torrence Ave, Lansing
(708) 474-1058
Recent Reviews
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The associates are very courteous, but my food was not. Order a veggie footlong on flatbread. I ask for extra veggies and all I got was a few shreds of lettuce, 2 tomatoes, and 2 cucumbers. I meant the go to the Subway on 172nd and Torrance where they hook up a veggie sub. Was really disappointed was left hungry.
Atmosphere: 4
Food: 2
Service: 4
Wheelchair accessibility: Not wheelchair friendly.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Steak & Cheese
I'm trying to give a fair review. The young ladies working today 9/14 at 1pm are wonderful because customers been trying them the whole while I been in the store. This review is for the management. I walked here for miles in 90 degree weather because my car broke down. Ordered a tuna sandwich and thought I could sit down and refresh myself I asked if I could have a courtesy cup of ice water. The answer was NO! I asked if I could pay for a cup, yes the full price of a pop!!! I won't patronize this place I'll find another SUBWAY. I purchased a sandwich at least they could have given me some water. I paid for the cup to have some water ( i dont drink soda) because I was so hot I felt like I was going to faint. FORGET this SUBWAY!!! NEVER AGAIN!!!! THIS HOW YOU ARE TO CUSTOMERS, I'M NO LONGER A CUSTOMER! Don't support restaurants that put stores in predominantly black neighborhoods take black dollars then can't give you a 3 cent cup to save your life! Never had this at any other SUBWAY!!!
First of all, the staff at this particular location need a raise, Because they actually understand customer service. I went to Subway and had no clue what I wanted to eat, And yet the staff was patient with me did not rush me can allow me to customize my sandwich. The way I wanted to. They had the footlong cookie too, which I wanted to try however, After the cookie went into the oven, I was expecting it to have a crispy exterior like a cookie, but it did not, it felt almost like a footlong piece of cake. Which was the only bad thing about it...
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Subway Club
On Saturday . August seventh. I stop in subway and the customer service was terrible. They didn’t greet me. I spoke when I arrived. And the ladies totally ignored me. So I take my business elsewhere. If you don’t like your job.Or having a bad day. Please don’t come to work. Great Customer Service is everything.!?
Atmosphere: 4
Food: 4
Service: 1
Always delicious food and a pleasant visit.
Atmosphere: 5
Food: 5
Service: 5
Quick service. Good food.
I went in this restaurant to buy a wrap. The indian woman had just worked at the cash register handling money. I ask her was she going to wash her hands before she put on a clear pair of gloves. She ignored me and told me if i did not like it leave. Serving food with germs on her hands. That was terrible to say to a customer. This a terrible way to treat a customer.
Atmosphere: 3
Food: 3
Service: 1
Always great fresh sandwiches, with all the extras on it that you want.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Subway Club, Cinnabon Footlong Churro
Literally thee best subway I’ve been to. Customer Service and cleanliness top tier. And Terry.. y’all never want to loose him! I thought he owned the restaurant his customer service was so top tier. This will be my go to subway!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Omg, I just left this Subway and had the best customer service experience. Terry was the person taking my order. Terry greeted us with a wonderfulsmile that made our day. Terry got our order done in a timely manner. We were in and out!!! Also Terry's professionalism showed throughout our entire service. He just made this new favorite Subway!!???????????????????
Atmosphere: 5
Food: 5
Service: 5
Best service I’ve ever had at subway. Terry, the worker was incredible and was nice to my family and I. I would 100% go back here and the sandwiches were cooked great.
Kid-friendliness: Terry, a worker there was super nice to my kids and I.
Atmosphere: 4
Food: 5
Service: 5
It is the best.
Vegetarian options: NA
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Tonight I had one of best customer service experiences I've ever had in a long time. Terry was absolutely awesome! He was courteous, professional, and extremely nice, not only to myself but to the customers before and after me. The sandwich was great as well. With his A1 customer service, Terry should definitely be considered for a managerment position.
Atmosphere: 5
Food: 5
Service: 5
The experience I had today, Friday, November 10, 2023 at 8:50 pm, terrible service, they are very racist, I went to place an order and a tall man came out to talk, he started making jokes about my race and a girl (also an employee) started to play along. That attitude towards customers is unacceptable and unpleasant, I will definitely never go to that place again, zero recommended
The experience I had today, Friday, November 10, 2023 at 8:50 pm, terrible service, they are very racist, I went to place an order and a tall man came out to talk, he started making jokes about my race and a girl (also an employee) started to play along. That attitude towards customers is unacceptable and unpleasant, I will definitely never go to that place again, zero recommended
Atmosphere: 1
Service: 1
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