Jimmy John's

16600 W 159th St, Lockport
(815) 838-3300

Recent Reviews

Liu Caine

Just find another one.

Atmosphere: 2

Food: 2

Service: 1

monica martisek

I ordered my sandwich at 4:53pm. 12-31-23. Got a notification at 5:17 pm the sandwich was out for delivery. 6:04 I called Jimmy johns to see where my food was Only to speak to a "ROB", which was extremely ignorant said he was the store manager. No apologies no explanations of where my food is? Just ma'am it must have been delivered to the wrong house, but I can have another sandwich out to you in 40 minutes. Really? So I'm supposed to wait for 2 hours for a sandwich which is promised "freaky fast". & how do I know it will actually be delivered? He said I can't promise you will get your food. So is this what JJ does now? Order food take peoples $$ but dont give the food? Thats stealing. I will be in contact with the corporate office & hope I do get my refund back. BBB willbe hearing of this and the attorney General.

Ibet Perez

Sandwiches are served sloppy and i received incomplete order.

Food: 1

Service: 1

David Leal

I've tried the wheat sub for any sandwich I ordered, and it was healthier than the other

Atmosphere: 5

Food: 5

Service: 5

J Allen

There's a man there who seems to work the front cash register primarily. My 1st visit, I walk in & am greeted by everyone except him. Didn't notice him until I looked down to find him just starring at me not saying a word. His vibe & tone of vice is not welcoming & quite frankly negative & unfriendly. He alone makes me wanna choose another food option & store location. This guy needs to adjust himself for a customer service position that he is in! I've been back a few more times but probably won't return to the same poor show of gratitude of patronage.

Charlie W.

The food was okay, the service was not. A shorter gentleman greeted me as i was confused where to pick up my food and i was verifying if I had paid for it via my email since the app wasn't showing the order. Another staff member told me to look over on the shelf where i found my order but the shorter gentleman started asking what highschool I went to. Made me extremely uncomfortable and immediately left after grabbing my order. To top if all off there is hair in the wrapper of the food, thankfully not in the actual food. Go to a different location if you're going to get a sandwhich or go to jersey mikes.

Thomas Roberts

Great food .... great

Atmosphere: 5

Food: 5

Service: 5

Mark Mazrimas

Fast, friendly & efficient crew. Couldn't believe how fast they made 6 dif sandwiches & they were all correct?

Atmosphere: 4

Food: 5

Service: 5

Gina Quintana

Amazing ?

Atmosphere: 5

Food: 5

Service: 5

Joe H.

Ordered subs for my wife and I. A turkey sub and an Italian sub. The Italian sub was OK, but overpriced compared to Subway & Jersey Mike's. The Turkey sub! WOW! My wife almost threw it at me! She opened it up to find a single, wafer thin slice of turkey! It did not look like even one ounce of turkey! Jersey Mike's or Subway from now on!

John Irvine

Great place for a quick bite. Friendly staff

Atmosphere: 5

Food: 5

Service: 5

Amber Cankar

Order EXTRA jimmy peppers, cucumber pickles no tomato olive oil and they made me a basic turkey tom sandwich no customization at all extremely disappointed!

John Bishop

Great sub sandwiches for fast

heather smith

I always order a Vito with extra salami (no cap) and I never get extra even though I pay for it. It’s just extremely annoying. It’s not the first time. I get more lettuce and cheese than the actual meat and I’m never full or satisfied from a $20 sandwich (after you pay for delivering and tip).Great sandwiches but it’s the little things that keep customers around. ??

Stacey O.

The food was fine, but it took an hour and a half to get three sandwiches and two bags of chips delivered to a home 0.75 miles away from the store. They did wind up crediting us for half our order, but that's not going to do much good since we have no intention of ordering from there ever again. Freaky slow is more like it. It's just disappointing when you order from a place because they're supposed to be faster than the other options in town.

Load More