Dunkin'
$ • Coffee Shops, Donuts
Hours:
6152 E Riverside Blvd, Loves Park
(815) 904-6197
About Dunkin' Donuts
Customers' Favorites
Assorted Half Dozen or Dozen Donuts
Munchkins Donut Hole Treats
Dunkin' Coconut Refreshers
Hazelnut Iced Coffee
Bacon Egg and Cheese
Cocoa Mocha Latte
Grilled Cheese
Dunkin' Energy
Apple Fritter
Iced Macchiato
Dunkin' Donuts Reviews
Ratings
Hours
| Monday | 5AM - 7PM |
| Tuesday | 5AM - 7PM |
| Wednesday | 5AM - 7PM |
| Thursday | 5AM - 7PM |
| Friday | 5AM - 7PM |
| Saturday | 5AM - 7PM |
| Sunday | 6AM - 7PM |
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Dunkin' provides a pleasant experience with friendly employees and a clean store. The donuts are fresh, and the staff is great. However, some customers have experienced issues with ordering ahead on the app, resulting in inefficiencies and missing items. Despite this, the store strives to correct mistakes, such as redoing orders to meet customer requests.
The drive-thru service is often praised for its speed and accuracy, with customers rarely waiting more than 5 minutes, even during busy weekday mornings. The staff is described as "killing it" in their efficiency and consistency.
While some customers have reported rude interactions, the store has also demonstrated excellent customer service in addressing issues. When a customer experienced a long wait for their order, the staff was very apologetic and provided fresh food and free donuts to make up for the delay. The store's responsiveness and willingness to fix mistakes have been appreciated by customers.