Chili's Grill & Bar
1510 West Lane Rd, Machesney Park
(815) 282-8805
Recent Reviews
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Great food and staff
Atmosphere: 5
Food: 5
Service: 5
I love the food..fast service Great employees
Atmosphere: 5
Food: 5
Service: 5
The food is lukewarm at best. Appetizer took a long time to come out to the table then our main meal came out like two minutes later. I had to ask for wet napkins for bbq wings. He said he would bring out small plates for the wings and never did.
Atmosphere: 2
Food: 2
Service: 2
The food was great, however, we had the most annoying waitress ever. She was constantly, and I mean every 2 minutes, asking us if everything was okay, did we need anything, was it good. She was so in our face that we couldn't have a conversation. Her name started with a V, but I have forgotten it. She also did not listen when I ordered as I asked for the spicy drizzle on the side, it was all over my salad. My husband wanted to shove a couple of napkins in her mouth to shut her up. We'll go back but we will sit as far away from her tables as possible!!
If you want to avoid food poisoning this would be the place to avoid.. Management's lack of interest to compensate for cold and undercooked items.
Great service
Good menu , salad, and chicken wings were good.
But the service was terrible and non attentive. The waitress wasn't friendly. Very long wait for the food , when it wasn't very busy.
Service was Excellent! Smash burger incredible! Best Food for the $$$. A++++
My mom and I went In for lunch yesterday, and it was delicious! Our server, Deana was great! She had us laughing, never had an empty drink and when she wasn’t taking care of customers, she was cleaning! You don’t see that very often!! We both had the triple dipper, and that is always a go-to!! Will definitely be back!!
Stop Allowing Screaming Children in The Bar Area!
Restaurantji Recommends
The food and our waitress were great. The length of time it took for someone to greet and seat me was disappointing. Time around 12:30 on a Friday afternoon. Then when the hostess finally came over to the door, she tried to help a young couple first. Never asked, who is next? ⁹
Absolutely love this place
Chilis has to be the most consistent out of the chain restaurants it always hot fresh and always tasty
Food quality seems to have improved at least for the burgers but went down on the fajitas
My friend and I arrived right at opening today (0427). Wanted to give a shout out to our server (he had glasses and sorry I didn't get his name) and was the one who sat us also. Hands down, in many years of dining out, he was the BEST server I've ever had. He was friendly, never missed a beat on refilling our drinks. Hope he sees this; next time we are there, hope to get seated in his section. Keep up the good work- from the girls who ate too many chips, and ordered the cookie dessert, which we totally didn't need. Thank you!!
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