Chipotle Mexican Grill
$ • Mexican, Fast Food, Vegan
Hours:
1570 West Lane Rd, Machesney Park
(815) 282-1079
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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Machesney park store was super dirty. ordered a bowl and got not even a full scoop of rice, maybe a half of meat, tried to charged for double meat. $20 would make sense if you actually gave full scoops. can't even do the online feedback as it takes you to some 3rd party site that asks you about your household instead of the actual store visit. ridiculous
I just got a burrito bowl from the Machesney Park location and my "guacamole" was 3 large chunks of hard, unrippened avocado! This is unedible! I also asked for romaine lettuce on it, that was like 4 small pieces of chopped lettuce! this is unacceptable. how can they even serve this?!
I had someone order under my account! Got immediate notification in my email! Have been calling this location for around 2 hrs! absolutely no answer! I could have stopped this in its tracks, now I'm wondering if this wasn't staff! I'm pretty certain I didn't drive from Ohio to order in Illinois!
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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Chipotle Mexican Grill is a restaurant that offers a delicious chicken bowl with queso sauce, according to frequent visitor. The staff is commended for their friendly and welcoming demeanor, and the employees are often described as super friendly and kind. The food is loaded up and very tasty, always fresh, and enjoyed by customers. The dining area is kept clean, and staff members are attentive, such as closing the shades when it gets too bright and quickly restocking items like lids when needed. While there was a previous issue with a long wait for white rice, recent visits have been smooth with no delays, and the food always tastes fresh. The beans and meat being served separately is noted, but overall, the food is praised for its phenomenal taste. Heather and Mya (spelling may vary) are specifically mentioned for their excellent service. Despite past inconsistencies in food portion sizes, the restaurant now provides consistent and satisfying meals, making it a recommended spot for delicious food and a good customer experience.