Five Guys

10055 N 2nd St, Machesney Park
(815) 305-9214

Recent Reviews

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Jimmy Bartell

UPDATE : 11/3
Desiree reached out to me and fixed this issue, greatly appreciated and will now return as a token of appreciation. Thank you maam

Take out Saturday 11/1. Food was absolutely terrible, to the point I threw my patty melt out after a single bite. My fries were undercooked, and were legitamately inedible. My milkshake was supposed to be peanut butter, but was made as chocolate. Extremely dissapointed, especially for 20$.

Would greatly appreciate a refund, actually. As I did not eat this meal and was wasted out on my dinner. Tried calling and no help.

Atmosphere: 5

Food: 5

Service: 5

Olga Fregoso

The best burger I’ve had in a long time! Fries are the best! Service was exceptional! Clean place! The food was fresh to order and fast! I will return soon!

Atmosphere: 5

Food: 5

Service: 5

michele w

Mason was great!

Atmosphere: 4

Food: 4

Service: 5

Marcia A. King- Cook

The cashier was very polite! I'd definitely go to Five Guys again! The food was excellent!

Atmosphere: 5

Food: 5

Service: 5

don czyzyzk

First time and last time I will ever eat here paying $13 for a bacon burger and seven dollars for french fries is absolutely ridiculous. The restaurant was 100% dead at lunchtime not a single customer. I wonder why no drive-through customer customers either.

Bruce Peach

Pricey, but worth it.

Atmosphere: 5

Food: 5

Service: 5

Ryan Sheehan

Hot, fast, and good!

Atmosphere: 5

Food: 5

Service: 5

Larry Newman

Great food and very friendly staff at this location...

I just no longer think it's worth the money...

Atmosphere: 5

Service: 5

Alex Flores

The manager literally had her hands in her mouth while behind the counter with all the food. Told me she was only touching the thermometer with the hand that was in her mouth. I told her that’s so disgusting and ask for a refund and she didn’t even refund me my full amount.

Service: 1

Ted 11th Hour

I can't pay that much for a hamburger... but the Cajon fries are worth it. And honestly, no matter what you're there for, I'd be eating peanuts while you wait for your food. That's why they're there

Atmosphere: 5

Food: 5

Service: 5

N.G Mdiniso

Doesn't matter if you order online cause you in a hurry, you will still wait 15 minutes after you get there, happened 3 times already I'm beginning to even lose interest in the entire restaurant

Service: 1

Darvell M

Adrianna & Zeb was just AWESOME❗ IDEAL CUSTOMER SERVICE ❗ WILL ALWAYS EAT HERE❗TRULY APPRECIATED YOU GUYS.... & KEEP UP THE GOOD WORK❗

Atmosphere: 5

Food: 5

Service: 5

Mike Latino

Burger and fries almost $20.00 to much money

Atmosphere: 4

Food: 5

Service: 5

Carly Sue

1 plain cheeseburger, 1 plain hot dog, 2 fries $40.00 no joke. No thank you.

Atmosphere: 2

Food: 2

Service: 3

Letícia Ventura

Even though I really enjoy Fice Guys, the burger and fried here were not as standard (not sure why). It took a while to get our order and it wasn’t as tasty as usual.

Atmosphere: 3

Food: 3

Service: 4

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