Five Guys

10055 N 2nd St, Machesney Park
(815) 305-9214

Recent Reviews

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Isaac Ernzen

Didn't want to go but my mom was excited to try it and I was happy we went because everything was great! Huge serving of fries and I couldn't come close to finishing my burger I will definitely get a single next time

Atmosphere: 5

Food: 5

Service: 5

Carey Hubbell

The people working here are always pleasant. They say hello when a customer walks in, and will occasionally look around the dining area to ask if everyone is doing alright and if anyone needs anything. The dining area is clean and the music variety they play is great. It's not just one particular genre.

The food is excellent quality. there are so many topping choices one can add to their burger without any extra cost. The patties are always cooked just right, the veggies are fresh, and the buns taste fresh. And the fries?! Fresh cut and served hot with nearly a whole other serving in the bottom of the bag. If you order 'to go' they won't start the fries until you get there and check in. That makes them still taste great at home.

My family has not yet had a complaint about the food or service here. Obviously, it isn't an everyday meal, but it's a great place to satisfy a burger craving.

Atmosphere: 5

Food: 5

Service: 5

Steve Luckey

Food is awesome and price honestly you’re going to spend 30 dollars at McDonald’s anymore so may as well pay a little more for way better food!! Super fast service and super nice people. And they actually seem to be happy your there unlike other fast food places. Where if you need help they act like it’s an inconvenience to them to do their jobs. Every time we go to five guys we walk away feeling like they’re happy to help & happy to see returning customers.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger

Ali Saeed

Best service ⭐️⭐️⭐️⭐️⭐️

Atmosphere: 5

Food: 5

Service: 5

magicdust6

Too expensive and the shake I received was completely watered down. The one in rockford is way better.

Chelsea Benson

Well, it is expensive, my review is for food service, and atmosphere. And I give five stars for all of the above. The food was delicious, hot and fresh. The customer service was outstanding, they were attentive and friendly and the atmosphere was fun.

Atmosphere: 5

Food: 5

Service: 5

EMERSON VIER

Food is delicious, service is amazing, but the price is too much.

Atmosphere: 5

Food: 5

Service: 5

Lorii Brandee

Such excellent customer service was given here. The person who took my order was friendly and professional, and even offered me a drink for while I waited for my food. Very impressed! Also, spotless.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Kelly

They never have the food ready

Amanda Antonioli

First time here and it is certainly the last.
Food is nothing special, I would compare it to Steak and Shake but 3x the price. The taste and quality does not justify the price for a burger you have to eat with the aluminum foil that it came wrapped in as a placemat. Not even a plastic tray, just a bwown bag, no kids meal option and they prompt for a tip when paying.

Atmosphere: 3

Food: 2

Service: 1

Janice T

Very clean. I love so many choices. Everyone is so kind. Fries could've been a bit crispy but it's preference. Great Sunday stop.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Bacon Burger, Regular Fries

Richard Larsen lll

Figured since my wife and kid went and had a mom and daughter dinner date, I'd come check out the new location right up the street from home. The restaurant was nice, clean, and the staff was great. My big issue was that I had to pay $24 for A burger, fry, and a drink. I could've made myself a really nice meal for that price. Thankfully the three of us didn't go there together. Pushing the $80 mark for three burger meals would've really got me going. You could eat at a nice sit down place for the price of this stuff. Food was decent but WAY WAY WAY too overpriced. Can't say they'll ever see me in there again for that reason alone.

Becca Anderson

Great portion size, split order of fries between 2. But we arrived 8 minutes after they opened and where we sat was visibly dirty with food on seats and under our table

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Little Cheeseburger

drew p

Over 12.00 for a bacon cheeseburger. I walked right out. A small fry is over 5.00

No wonder the place was dead!

Too expensive!!!

Going to the local butcher to make my own burgers. I can probably make 4 1/2 lb burgers for the price of one burger here.

This corporation is CRAZY and GREEDY!!

Too expensive!!!!

Paul Guptail

Hannah b was my server and did a wonderful job she tool pride in her work and was one of the best burger and frys I ever had from a five guys burger ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger

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