Freddy's Frozen Custard & Steakburgers

9901 Orlando St, Machesney Park
(815) 315-1200

Recent Reviews

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Sarrina Phoenix

Dietary restrictions: Gluten free

Kid-friendliness: Kid meals and smaller treats

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Veggie Burger Combo

Tracy Lor

Husband and I saw this place while visiting nearby and decided to stop in for lunch. The staff was kind and patient with us while we decided on what to order for the first time. She even helped us through all we could order or substitute with the meal. The restaurant was very clean and even during slow times they were always cleaning and keeping busy. Food was great and timely! We got the double steak burger California style meal, a chicken sandwich meal, and speality sundae. Will be coming back to this location!

Atmosphere: 5

Food: 5

Service: 5

Tom ingle

Bacon and cheese steak with fryed onion rings and strawberry shake

Atmosphere: 5

Food: 5

Service: 5

steve maize

The fries are insane

Food: 5

Service: 5

David Yutzy

Ice cream was really good. But i'm pretty sure I got food poisoning from their burger.

Atmosphere: 4

Food: 2

Service: 4

Jeff Willsea

Wonderful food, I highly recommend the food. The burgers and chicken straps especially are good. Though the frys might be their best thing, as you can see i stole some of my friends. Lol.

Negatives really are only limited to the rest rooms. The lock on the men's restroom appears be broken, as it wouldn't lock for me. And the light in there will turn off every 37 seconds due to lack of motion. So unless you're fast, the light WILL turn off on you and be frustrating.

Edit: My friend went to the restroom too, she reports that the women's restroom is just a pull door with a single large stall inside. The stall luckily has a lock, and the restroom was clean. But it is weird that it is so different from the Men's and family restroom, where the lock is on the door and not an interior stall.

Though I want to reiterate: the food is wonderful and I make sure to stop in when I have the time to do so. Throughly enjoyable.

Atmosphere: 3

Food: 5

Service: 4

Elizabeth Myers

The tater tots was good! The chicken strips were okay. The cashier was very helpful and nice so I give a 3.5 rating overall. I didn't have their frozen custard so not sure about that

Atmosphere: 4

Food: 3

Service: 4

Donna Holmquist

The food was very good. I had chicken fingers and fries. The chicken was done just right not over fried. The only thing was, the fries were too salty.

Atmosphere: 5

Food: 5

Service: 5

Tina Kelly

I’ve been twice and both times they are so incredibly slow. I was the only cat there. 4 employees and still ridiculous. Won’t be back!

Denise

Drive through time was not the best. It took about 20 minutes to get my food but the food itself was very good.

Atmosphere: 4

Food: 5

Service: 3

Jenny Smith

❤️ good steak burgers, fries, and custard. We stopped on a road trip and enjoyed our lunch.

Atmosphere: 5

Food: 5

Service: 5

Curl Gurl

We visited on a Saturday around 3pm and they were moderately busy. Unfortunately, wait times for food and ice cream were crazy long, 20 min or more. The employees said they were understaffed.We also can never get an order of cheese curds that arent swimming in brown grease. Maybe clean grease or hanging baskets longer after cooking is the remedy. Ice cream rocksOverall I think the food is pretty good,if not a bit overpriced.Could definitely benefit hiring more weekend staff.

Atmosphere: 4

Food: 4

Service: 3

Bill Lapins

We went for my first time just last week on a Wednesday around 3:30pm. Not busy at all. The majority of the tables were dirty (from lunch?) no ice and 2 of the first 3 drinks I selected were empty.
I just don't see how they will survive, sadly....2 stars is generous.

Atmosphere: 2

Food: 3

Service: 2

Pamela Prescott

First time at Freddy's. The burger had the potential to be tasty, but the salt was overwhelming.
Not sure we'll go back again

Atmosphere: 3

Food: 2

Service: 3

Katy B

Sitting in the drive through for almost 30 mins after told a 15 min wait and then got handed a melted shake so they made it when we first ordered and didn't give it to us til after 30 mins of waiting and still now waiting an extra 15 mins, asking for the money back , very understaffed

Atmosphere: 2

Food: 3

Service: 2

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Freddy's Frozen Custard & Steakburgers

9901 Orlando St, Machesney Park, IL 61115
(815) 315-1200