Happy Wok
10221 N 2nd St, Machesney Park
(815) 877-8888
Recent Reviews
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Food is always very good. Service is great too. The inside needs an update.
Atmosphere: 2
Food: 5
Service: 5
We have ordered consistently from this location for many years, occasionally there will be an issue but nothing major and it was always fixed. Today I called to place an order for delivery, when I completed the order, the woman on the line asked if she could call back in 5 minutes to get my address. Thought it was strange, but whatever, I hung up and waited, when she didn't call back, I called again, stating that I had placed a delivery order and was asked to call back. She placed me on hold, then another employee came in the line, and he asked if I could call back again, because they were "a little busy". Frustrated, I told them to cancel the order and hung up. Other locations may be better, but I can't recommend calling this one.
Atmosphere: 2
Food: 4
Service: 1
The combination lo mein is my favorite.Changing my review. For several months now, the service at this restaurant has been horrible. The person answering the phone, obliviously English is not their first language, but if you are going to take orders by phone you have to be able to understand what consumers are saying and be understood in return. They hang up in the middle of ordering, and when you call back get put on never-ending hold. I'll give my money to the store by Valli's. They have a better menu.
Atmosphere: 1
Food: 1
Service: 1
Everything I order is delicious, a very clean and quiet place, the cooks are very friendly.
Atmosphere: 5
Food: 5
Service: 5
One evening, craving Chinese takeout, I eagerly ordered my favorite dishes. Anticipation turned to dismay as I opened the containers; an off-putting smell hinted at trouble. My usual savory delights were unrecognizable—oily, rubbery textures and an overpowering, rancid taste left me shocked. Attempting a bite proved futile; the food was inedible.
Disappointment washed over me as I tossed the entire meal. The anticipation had built up so much, only to be met with such profound dissatisfaction. It wasn't just about the wasted money but the letdown of an anticipated treat turning into an unpleasant experience. The remnants in the trashcan echoed the disappointment of a meal that failed to meet the simplest expectations, leaving me longing for the flavorful satisfaction that had eluded me that night.
Atmosphere: 1
Food: 1
Service: 1
Very good attention...
Atmosphere: 5
Food: 5
Service: 5
The "beef" is grey and chewy.
Food: 1
Good food
Atmosphere: 5
Food: 5
Service: 5
They are always friendly, food is always good. By far my favorite Chinese restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Rice, Fried Rice, Sweet and Sour Chicken, Egg Roll, Shrimp Fried Rice
The menu shown when you Google this restaurant is completely wrong. Prices are different so they should put the new photos online. Ordered food at 4 to take home for family. One order requested white rice, got brown rice which they can't eat. Chicken fried rice tasted burnt and found some burnt pieces in middle of container. Made the whole box taste bad. Also paid for extra onion but barely had any onion at all. We live over 30 minutes away so wouldn't have made sense to return the food.All the rest was delicious as usual. Hopefully just an off night, but there were no other customers there when we ordered so not sure why there were so many mistakes.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Orange Chicken, Chicken Fried Rice, Chicken with Garlic Sauce, House Special Chicken
Restaurantji Recommends
Terrible, south beloit happy wok is 1000000x better than this place. Laziest food I have had in a
Food: 1
my favorite happy wok in the rockfor
Atmosphere: 5
Food: 5
Service: 5
The guy on the phone taking my order hung up on me after he said he didn't have a driver for delivery. Dude...what the heck? Horrible customer service.
Atmosphere: 1
Food: 3
Service: 1
Good food
Atmosphere: 4
Food: 5
Service: 4
Thanks, Tang! It was delicious
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