Jimmy John's

10121 N 2nd St, Machesney Park
(815) 877-6101

Recent Reviews

Sort by
Mark Henderson

Great sub style sandwiches in a convenient location. The online ordering system is very thorough and comprehensive for people with dietary or food allergy needs. Food was ready and didn't have to wait upon pickup. Will be a regular here.

Dietary restrictions: No-Bread option makes an unwich. So folks how are doing low carb, keto or have celiac disease can still enjoy a sandwich.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy East Coast Italian

Xavier W

5 out of 5 stars for me. Pretty empty in there, easy to order, and the staff were super, super chill and polite. Definitely my favorite Jimmy John's in Rockford, with plenty of parking and tables inside as well!

Parking: It's apart of like a strip of stores so plenty of parking all the time

Atmosphere: 5

Food: 5

Service: 5

cambria piazza

i love u jimmy john . =)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Sandwich

Sondra D

Ordered number 12 and got a lettuce and mayo sandwich that cost almost $10.

Atmosphere: 1

Food: 1

Service: 1

Julia Gyruk

I place a mobile pickup 1 hour before they closed. Not a complicated order because I understand closing in fast food places. Just chips and a simple sandwich. I walk inside, not greeted, just looked at. I wasn’t sure if the pick up was ready because the app didn’t say it was. I also rarely order from Jimmy John’s. So once a worker comes to the register, I say I had a mobile order. He just points to the mobile order rack I didn’t see as I walked in. Not one single word was exchanged with this experience. This is not customer service. I was shocked once I left.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Turkey Sandwich

Andrew Erdmann

Disappointed in this store today, walked in ordered 2 subs, wasn't asked about adding anything to them, Ezra didn't care to ask, nowhere to sit as ALL the tables were dirty and there was wrappers all over the floor under the tables......meanwhile the employees are just standing around.....like really? This atmosphere is supposed to be inviting and the only smells were of garbage and dirty tables.

Atmosphere: 2

Food: 5

Service: 2

Taexhyung

I place a mobile pickup 1 hour before they closed. Not a complicated order because I understand closing in fast food places. Just chips and a simple sandwich. I walk inside, not greeted, just looked at. I wasn’t sure if the pick up was ready because the app didn’t say it was. I also rarely order from Jimmy John’s. So once a worker comes to the register, I say I had a mobile order. He just points to the mobile order rack I didn’t see as I walked in. Not one single word was exchanged with this experience. This is not customer service. I was shocked once I left.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Turkey Sandwich

Robert Gomez

Bread fire , meat fresh af , only down fall was my sandwich was so watery from the lettuce they had on line half way full of water . Get it together Jimmy Note to self hold the lettuce lmao

Atmosphere: 3

Food: 1

Service: 3

bailey :p

If I could give it 0 stars I would I’m allergic to tomatoes and asked for NO TOMATOES and they gave me EXTRA!!! Do not go here

Amanda Malak

Cameron made my sandwich when I was here and she was so nice and made the best sandwich I've ever had from jimmy johns !

Atmosphere: 5

Food: 5

Service: 5

Brody Vannatta

Delivery driver asked me if my ice was light enough ❤️ I love the place and the people that deliver my food ❤️❤️

Atmosphere: 5

Food: 5

Service: 5

Max

I've been to a lot of different Jimmy John's but I had to come back to my phone and go completely on my way to give this location a five-star because this sandwich was absolutely on point ???

Denise Allen

I put in a online order at 6:20 pm so I kept tracking the order there was no moment waited until 6:40 finally decided to go on when I did they hadn't even made my sandwiches yet. I was not happy at all with the service. I also told them to cut my sandwiches in half and they didn't even do that so probably wont be back.

Atmosphere: 4

Food: 3

Service: 1

S E

I've been to this location multiple times and it has always been a good experience. It's honestly my favorite location in the Rockford area. The food is always made right and the staff is friendly and pleasant. I can't say the same about the other locations in Rockford. Keep up the good work!

Atmosphere: 5

Food: 5

Service: 5

Sabrina E

I've been to this location multiple times and it has always been a good experience. It's honestly my favorite location in the Rockford area. The food is always made right and the staff is friendly and pleasant. I can't say the same about the other locations in Rockford. Keep up the good work!

Atmosphere: 5

Food: 5

Service: 5

Loading...