Very disappointed had to order food on a computer screen kinda confusing when we did get our order it wasnt anything special won't go back
Atmosphere: 3
Food: 3
Service: 3
Darla Moreland
Had a cinnamon roll that was expensive and hard. Had to heat it up in a microwave to eat. A little disappointed.
Atmosphere: 5
Food: 3
Service: 5
Abigael Davis
Sweet, friendly, and professional staff always serving with a smile ^_^
Atmosphere: 5
Food: 5
Service: 5
Dee J
Food was excellent, but the blueberry lemonade was awful. Just tasted like stomach acid. I don't think it was mixed right. Neither my mother or I could drink it! This was a to go order.
Atmosphere: 5
Food: 4
Service: 5
Skylar Larson
I love Panera, but this location gets my order wrong more than right😠I know I’m a picky eater and I customize my sandwiches but the location in my college town has no problem with it. If I’m paying 15 dollars for a sandwich, I feel like the order should be right. Food is really good when it’s right though.
Mary Miedema
Something is wrong with my order every single time I come here. It’s always something small, but over time it has just really added up. Please train your staff to include utensils and napkins and cups when necessary. I’m sick of walking back inside to grab napkins or a spoon. I’m sick of asking for my cup that I ordered and paid for EVERY single time. I’m sick of asking for my chips or bread that I ordered. I think I’m just done.
Lindsey Herrera
Susan was the sweetest worker great customer service and a great attitude
Chad Cunningham
Patrick provided great customer service. Will definitely be back!!!
Biljana Keskic
Happy Valentines Day everyone! I called in to place an order for a lunch meeting today and I was blown away by the customer service I received. Ryah assisted me with my order. She was very professional, caring and kind. Her customer service was outstanding. She deserves a raise! Thank you again so much and we will defiantly be ordering from here always! :)
Panara is always expensive for the portions you get. Regardless, their food is pretty good. They run out of bread way too often. If you order food on the app, they don't bother calling you to let you know they are out of something. They will wait till you get there for your pick up time, then ask you what different bread you want and make you wait even longer for your food. I don't recommend using their app till they can get it right for their customers. But highly recommend going in and dining in.
Jacqueline Thrasher
Love this Panera! Great customer service!!!!
CIG
To Panera:
I USED to love Panera --- always my go-to BUT the food now tastes old and tasteless. I did drive thru for lunchtime. Soup was tasteless -- definitely needed seasoning. The sandwich -- the bread tasted stale and again, it needs seasoning! The bread that came with the soup was so freaking hard.
For the cost --- you really need to do better
To the workers:
THANK YOU! They're always polite, quick, and give service with a smile. YOU'RE ALL APPRECIATED! 😊
Linda Bouback
Got the Southwest salad no corn, no cilantro or blue tortilla chips or the aloo. Just lettuce and tomato and chicken not a southwest salad. But they charged as it was. Autumn harvest soup was watered down like water no seeds on top also. Really disappointing. This happened 3 times now with food missing items. Gonna try one more time. If not good I won't recommend anymore or go there. Really sad really use to like them and they are not cheap either.
Eliza RyScho
I got the yuzu drink first after a while and it tastes absolutely fermented
Very disappointed had to order food on a computer screen kinda confusing when we did get our order it wasnt anything special won't go back
Atmosphere: 3
Food: 3
Service: 3
Had a cinnamon roll that was expensive and hard. Had to heat it up in a microwave to eat. A little disappointed.
Atmosphere: 5
Food: 3
Service: 5
Sweet, friendly, and professional staff always serving with a smile ^_^
Atmosphere: 5
Food: 5
Service: 5
Food was excellent, but the blueberry lemonade was awful. Just tasted like stomach acid. I don't think it was mixed right. Neither my mother or I could drink it! This was a to go order.
Atmosphere: 5
Food: 4
Service: 5
I love Panera, but this location gets my order wrong more than right😠I know I’m a picky eater and I customize my sandwiches but the location in my college town has no problem with it. If I’m paying 15 dollars for a sandwich, I feel like the order should be right. Food is really good when it’s right though.
Something is wrong with my order every single time I come here. It’s always something small, but over time it has just really added up. Please train your staff to include utensils and napkins and cups when necessary. I’m sick of walking back inside to grab napkins or a spoon. I’m sick of asking for my cup that I ordered and paid for EVERY single time. I’m sick of asking for my chips or bread that I ordered. I think I’m just done.
Susan was the sweetest worker great customer service and a great attitude
Patrick provided great customer service. Will definitely be back!!!
Happy Valentines Day everyone! I called in to place an order for a lunch meeting today and I was blown away by the customer service I received. Ryah assisted me with my order. She was very professional, caring and kind. Her customer service was outstanding. She deserves a raise! Thank you again so much and we will defiantly be ordering from here always! :)
Prices are hi but delicious
Restaurantji Recommends
Panara is always expensive for the portions you get. Regardless, their food is pretty good. They run out of bread way too often. If you order food on the app, they don't bother calling you to let you know they are out of something. They will wait till you get there for your pick up time, then ask you what different bread you want and make you wait even longer for your food. I don't recommend using their app till they can get it right for their customers. But highly recommend going in and dining in.
Love this Panera! Great customer service!!!!
To Panera:
I USED to love Panera --- always my go-to BUT the food now tastes old and tasteless. I did drive thru for lunchtime. Soup was tasteless -- definitely needed seasoning. The sandwich -- the bread tasted stale and again, it needs seasoning! The bread that came with the soup was so freaking hard.
For the cost --- you really need to do better
To the workers:
THANK YOU! They're always polite, quick, and give service with a smile. YOU'RE ALL APPRECIATED! 😊
Got the Southwest salad no corn, no cilantro or blue tortilla chips or the aloo. Just lettuce and tomato and chicken not a southwest salad. But they charged as it was. Autumn harvest soup was watered down like water no seeds on top also. Really disappointing. This happened 3 times now with food missing items. Gonna try one more time. If not good I won't recommend anymore or go there. Really sad really use to like them and they are not cheap either.
I got the yuzu drink first after a while and it tastes absolutely fermented
Atmosphere: 5
Food: 1
Service: 5
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