Starbucks
1377 West Lane Rd, Machesney Park
(815) 654-2563
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
My wife decided to go in because the drive-through was about 25 cars long out to the road. I made sure to notice the last couple of cars and wouldn’t you know it my wife was still in there 12 minutes past that last car.
The guy in the window today had amazing customer service. Recognizing me as a regular. Not sure who he is but he should be promoted.
Drive-thru should be quick and convenient! Waiting 15 min is not acceptable
I live in Rockford, but drive to this location for the perfect shaken espresso! Thank you guys for taking your time to make it RIGHT!!
If I could give this establishment 0 stars, I would. The representative that took our order was EXTREMELY rude to my son's and I. She did not give me a receipt or ask if I wanted one and rolled her eyes at me when I went to ask for one. No, I did not receive a receipt for my transaction. If possible, go to a different one!
Atmosphere: 1
Food: 1
Service: 1
If I could give it a zero i would. Yesterday We ordered a French vanilla latte & i was going to get a slice of the delicious looking banana bread however as I look in the case where the food was there were approximately ( no joke) about 25 large gnats flying around the food and landing on the food. The husband said his coffee was nasty. He said it tasted like super old coffee. Staff was polite however the about of bugs on the food was very disturbing 🤮 NEEDLESS TO SAY WE WILL NOT BE STOPPING THERE AGAIN!!!
Atmosphere: 1
Food: 1
Service: 3
Friendly great service delicious drinks
Atmosphere: 5
Food: 5
Service: 5
Music was very loud
Atmosphere: 4
Food: 5
Service: 5
We love coming to visit when Maddie is working, she would always get order correct and know it when we walked in. Have not seen her in a while and service is not the same without her :(
Atmosphere: 3
Food: 3
Service: 3
Always love this place, worth the wait when they are busy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Croissant, Iced Caramel Macchiato
Restaurantji Recommends
I get Starbucks every single morning and I get the same exact thing. I refuse to go on Thursdays anymore. The girl that works the drive thru window NEVER gets my order right. It's not hard to read the order. I pay extra for things and the Thursday crew obviously either can't read or don't care.
Such a wonderful location! I accidentally ordered at another location, and the manager overheard me and offered to make my drink at this location for free! Such kindness! Thank you!
Atmosphere: 5
Food: 5
Service: 5
The prices are too high, but the food is good.
Vegetarian options: Not enough vegetarian options.
Atmosphere: 5
Food: 4
Service: 5
My absolute favorite Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Always a good cup of coffee
Atmosphere: 4
Service: 5
Loading...