Starbucks

1377 West Lane Rd, Machesney Park
(815) 654-2563

Recent Reviews

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Unit Twelve

My wife decided to go in because the drive-through was about 25 cars long out to the road. I made sure to notice the last couple of cars and wouldn’t you know it my wife was still in there 12 minutes past that last car.

TC Bell

The guy in the window today had amazing customer service. Recognizing me as a regular. Not sure who he is but he should be promoted.

Ocean Breeze

Drive-thru should be quick and convenient! Waiting 15 min is not acceptable

Destiny Nielsen

I live in Rockford, but drive to this location for the perfect shaken espresso! Thank you guys for taking your time to make it RIGHT!!

Iris Perez

If I could give this establishment 0 stars, I would. The representative that took our order was EXTREMELY rude to my son's and I. She did not give me a receipt or ask if I wanted one and rolled her eyes at me when I went to ask for one. No, I did not receive a receipt for my transaction. If possible, go to a different one!

Atmosphere: 1

Food: 1

Service: 1

Lisa Cauley

If I could give it a zero i would. Yesterday We ordered a French vanilla latte & i was going to get a slice of the delicious looking banana bread however as I look in the case where the food was there were approximately ( no joke) about 25 large gnats flying around the food and landing on the food. The husband said his coffee was nasty. He said it tasted like super old coffee. Staff was polite however the about of bugs on the food was very disturbing 🤮 NEEDLESS TO SAY WE WILL NOT BE STOPPING THERE AGAIN!!!

Atmosphere: 1

Food: 1

Service: 3

may291995

Friendly great service delicious drinks

Atmosphere: 5

Food: 5

Service: 5

Vicki Beckman

Music was very loud

Atmosphere: 4

Food: 5

Service: 5

Justin Deubel

We love coming to visit when Maddie is working, she would always get order correct and know it when we walked in. Have not seen her in a while and service is not the same without her :(

Atmosphere: 3

Food: 3

Service: 3

Karen Coleman-Price

Always love this place, worth the wait when they are busy.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Croissant, Iced Caramel Macchiato

Mark MacDougall

I get Starbucks every single morning and I get the same exact thing. I refuse to go on Thursdays anymore. The girl that works the drive thru window NEVER gets my order right. It's not hard to read the order. I pay extra for things and the Thursday crew obviously either can't read or don't care.

Kerry Vistine

Such a wonderful location! I accidentally ordered at another location, and the manager overheard me and offered to make my drink at this location for free! Such kindness! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Chris Carroll-Proctor

The prices are too high, but the food is good.

Vegetarian options: Not enough vegetarian options.

Atmosphere: 5

Food: 4

Service: 5

Sue Collins

My absolute favorite Starbucks!

Atmosphere: 5

Food: 5

Service: 5

Martin Hendrickx

Always a good cup of coffee

Atmosphere: 4

Service: 5

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