McDonald's

$ • Fast Food, Burgers, Coffee Shops

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About McDonald's

McDonald's is a restaurant that provides a mix of experiences. Some customers have reported exceptional service from staff members, who are respectful, nice, and professional. They have gone above and beyond to make customers feel better and have even received appreciation for their efforts. Others, however, have experienced poor service, including being ignored by cashiers and issues with ordering fresh food. The layout of this particular location is unusual, as it appears to be in the middle of an aborted remodel, leading to a less clean and less organized environment. The tables are sometimes not wiped, and employees can seem less enthusiastic. The drive-thru service can be slow, with reports of long wait times, especially when many cars are in line. Food quality remains inconsistent; some enjoy their meals, like crispy, hot, and salty fries, and a pretty good children’s sandwich, while others find the food just okay or not worth returning for. Despite these issues, management often steps in to resolve problems, and many customers still appreciate the service and food, giving positive reviews and stating they would eat here again.

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McDonald's Menu
McDonald's Menu

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McDonald's Reviews

2.8
258 ratings
5
29%
4
6%
3
13%
2
10%
1
42%
Food
3.3
Atmosphere
3.0
Service
2.8

Share your opinion about McDonald's

I recently stopped by to the Manteno McDonalds while passing through while enroute to Chicago. At first, I was having issues using the kiosk to order but then a young gentleman whose name was Justin approached me offering to help and guided me through the ordering process. I want to thank him, along with his coworkers R’Mani and Javin for helping me get my food with exceptional service. They are all wonderful, classy gentleman. I will make sure to stop back again the next...read full review
Seamus P, Justin R, Javin(Cookie) T, R’mani R, Declan P are all exceptional workers and whenever I’m there when they are working it’s always super fast and the atmosphere is great. Love to see it from these young men. Keep it up!
Not the worst McDonald's I've been to but it was pretty gross. Very sticky tables and high chairs. Gave us expired milk. Not sure there was an actual adult working? My kids favorite part was the employees cussing and singing about getting high while sitting down at the table next to ours 🥴

Read All Reviews(258)

Hours

Monday 5AM - 11PM
Tuesday 5AM - 11PM
Wednesday 5AM - 11PM
Thursday 5AM - 11PM
Friday 6AM - 9PM
Saturday 6AM - 9PM
Sunday 6AM - 11PM
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