Domino's Pizza

Name: Domino's Pizza
Address: 1001 Charleston Ave, Mattoon, Illinois, 61938, US
Telephone: (217) 235-7104
Price range: $
Rating: 3.8

$ • Pizza, Chicken Wings

Hours:
1001 Charleston Ave, Mattoon
(217) 235-7104

Menu Order Online

About Domino's Pizza

Domino's Pizza is a popular choice for pizza lovers, with many customers ordering from the restaurant at least once a month. The restaurant offers the option to customize pizza orders online, including swapping dipping sauces. However, there was an issue with this service during one customer's recent order, as they were not allowed to replace the ranch with marinara for their wings. This was the first time the customer experienced such a problem, as they had successfully made the same request during previous orders. Customers also praise the fast delivery and professional staff, with some noting their appreciation for staff members like Laura, who personally delivered their pizza with care and a kind note during a time of illness.

Another customer had a mostly positive experience, though their order arrived about 10 minutes late and was not exactly what they expected. They ordered a large stuffed crust cheese pizza, lava cakes, and two 2-liter drinks. When they received the order, the pizza was not stuffed crust and had toppings none of the family would eat. After calling to have it replaced, they were told it would take 50-75 minutes for redelivery. They decided to wait and let their kids eat sandwiches instead, as the situation was frustrating.

Overall, customers find Domino's Pizza to be one of the better pizza places in town, with hot and tasty food, attentive staff, and a clean environment. The restaurant offers a reliable food delivery service with polite delivery personnel. However, some options like Chicken Carbonara have been discontinued, though similar build-your-own options exist without extra charges for add-ons. The staff, including delivery personnel like Laura, are often praised for their professionalism and care, helping to brighten customers' days even during difficult times.