Jimmy John's
$ • Sandwich Shops, Fast Food
Hours:
900 Charleston Ave, Mattoon
(217) 258-6400
About Jimmy John's
Jimmy John's Reviews
Share your opinion about Jimmy John's
45 min. For two sandwiches. More cars left than they waited on. That's at 1:30. Not again. Arbys right across street
Slowest delivery I have ever experienced. Over an hour and still waiting. Called 35 min ago and was told it was out for delivery. I live less than 10 minutes from the shop. Ridiculous.
This is the worst place. Twice I ordered and they made errors. Called and they were rude. Said not their issue and wouldn’t fix it. I could buy a new one. I even had the order written down to show the issue. Tried one more time today and an hour later they said my order had been made for an hour and was still sitting there for delivery. You never see this issue in Charleston. Never again will they receive my business. I realize businesses don’t care anymore-but for the prices...read full review
Ratings
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 10PM |
Jimmy John's is a popular sandwich shop that offers a variety of sandwiches, including the well-liked Jalapeño Chicken Wrap. The restaurant features a convenient drive-thru, making it easy for customers to pick up their orders. Many customers appreciate the option to get free skinny chips and a sprite after 2 pm with a sandwich.
However, some customers have experienced issues with their orders, such as receiving a sandwich with very little meat or being disappointed with the portion size. One customer noted that their ultimate porker sandwich had only two pieces of meat and very little Mayo, which was not filling. Others have mentioned that delivery can be slow in a small town, so they prefer to pick up their food directly.
Service quality varies; while some staff members are friendly and provide good customer service, others seem less enthusiastic. There was an instance where a customer received the wrong size of a sandwich, highlighting the need for staff to pay more attention to details. Overall, Jimmy John's provides good food and the convenience of a drive-thru but can have inconsistent service and order accuracy.