Taco Bell

Name: Taco Bell
Address: 105 Swords Dr, Mattoon, Illinois, 61938, US
Telephone: (217) 235-1927
Price range: $
Rating: 3.5

$ • Fast Food, Mexican

Hours:
105 Swords Dr, Mattoon
(217) 235-1927

Menu Order Online

About Taco Bell

Taco Bell offers a mixed experience. While the drive-thru staff are often pleasant and efficient, some customers have reported poor service, including a lack of interest in taking orders and mistakes with food preparation. However, there are also positive experiences, with staff being super friendly, warm, and genuinely kind. Customers have mentioned that the staff made them feel appreciated, which meant a lot after tough days. The restaurant can be quite loud, and some design aspects, like hearing conversations in the cook area, may not be ideal. Despite this, many customers appreciate the overall service, noting that staff are polite, patient, and very fast, even when training new team members. The food quality has been praised, with some saying it was amazing and that Taco Bell is definitely stepping up their game. Exceptional customer service has also been experienced, with staff correcting mistakes and providing wonderful service.