Customers` Favorites
Customers` Favorites
“Here's a review for you. The cashier tells my mom her amount for her food. My mom very nicely asks I thought it was more than that. The cashier asked what she had. NOT ONCE BUT TWICE SHE INTERRUPTS HER BY CLOSING THE WINDOW. TWICE!!!! And then proceeds to tell her the amount takes her debit card and closes the window a THIRD time. Also turned to coworker and asks why is this amount on the f*cking screen. She then gives my mom her food and says have a good night yea screw off lady. Done buying from there. I used to prefer that store but not anymore DO NOT RECOMMEND!!!“
Customers` Favorites
“UPDATED::
After posting my review, the owner privately reached out to discuss the experiences I was having. He even offered to make things right.
Before I accepted, I had to try another experience to see if my concerns were actually addressed.
Happy to report, I’ve been back a couple of times since and the folks in the drive thru are READING the tickets and got drinks unprompted.
Thank you for caring, Mexhit.
ENZO’S DOESN’T CARE
I frequent Enzo’s 1-2 times per week and order online for pick up every single time.
Every time I order a drink, I get to the pick up window and NO ONE has ever known we had drinks. I have to remind them every time. Even had an employee argue with me in the drive thru the last experience.
I called the restaurant after I left without my drink due to the rude employees and the ‘manager’ on duty who answered the phone said I ‘should’ve banged on the window until someone gave you your drink’
No apology, no listening to me explaining the situation…cut me off and was rude. Great management.
To further that, I had also left feedback on their website, via some AI chatbot tool…I left all of my information….no one ever responded to me or reached out. They don’t care about negative feedback unless it’s in a Google review.
The food at Enzos’s is quality, but the staff and attention to detail is worse than McDonald’s. When Enzo’s first opened, they rivaled Chic-Fil-A. Now they don’t seem to care.“
Customers` Favorites
“Customer service, food, and atmosphere were all 10/10!
This was our first time here and the staff was very helpful and kind.
Flavor and freshness of the chicken and fries was unbelievable!! I could eat here every day! Lol.“
Customers` Favorites
“Our first time here and it was super delicious and the staff was awesome and super nice and helpful!“
“The Tenders we’re EXCELLENT! Best tenders I’ve ever had in my life 10/10. The sauces were out of this world amazing🔥. Travis and Sarah have the best customer service!“
Customers` Favorites
“Service is always excellent, it’s the missing items that’s the problem. Literally, something so simple as a cherry on top of a milkshake, and it can’t ever be done whenever I order!“
Customers` Favorites
“After some back to school shopping, the whole family was craving a meal! We stopped by our favorite chikfila for a positive experience as always. My mother loves how friendly the staff always is, the food is always hot, fries are seasoned perfect, and the portions are great! We even got to meet Ethan and he told us how he traveled all the way across America to run this awesome store. Run, don’t walk, to this chikfila next time you’re at north park mall!“
Customers` Favorites
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“Food was great my order was correct and came out fast. That being said I did have a couple issues when I came here.
1. Went I went through the drive through I was told by the staff that a receipt would be in the bag with my food. It was not which is unfortunate as I cant get reimbursed by work with out it.
2. There was no straw for my drink as well. Not a major deal as I was able to drink it by taking off the lid. But it still was a but annoying.
Overall experience was good and I will come back in the future.“