Steak 'n Shake

151 E Ashland St, Morton
(309) 263-4210

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Recent Reviews

The food was great! The reason for the 3 star is they have switched to a kiosk only system. Which I’m not a fan of. At 49 yrs I’m kinda old fashioned. You couldn’t operate the drink machine without scanning your bar code. The tables weren’t filthy, but hadn’t been attended to in awhile. Most had crumbs of some sort. There were two of us and we were the only two in the dining area. It felt like our food should just be spit out a machine. No interaction until food was...
I absolutely love Steak n Shake. The burgers, the fries, the chili. I hate using a kiosk to place my order, which is now mandatory. And you have to scan your receipt to activate the soda dispenser, which is a system I have never seen before and a total hassle. I was unable to get a refill due to this.
Ordering at a kiosk, all plastic and paper dinnerware, and that kiosk prompted us to add a tip. For who? Us? Maybe discount the food instead. Seriously worst accommodations ever. I won't be going again.

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