Jimmy John's

1220 E Central Rd, Mt Prospect
(847) 870-1220

Recent Reviews

Amanda A

BEWARE this place is very dirty. There was a HUGE spider crawling in my sandwich. They didn’t even refund me which speaks volumes. Not only are they unsanitary, they don’t even have customer service. They should be shut down. I don’t know if it’s only this location but I’m never eating at jimmy johns again

Atmosphere: 1

Food: 1

Service: 1

JORGE BARCENAS

Horrible customer service, the person in charge was not very warm and fuzzyKept saying sorry we don’t have enough staffNot coming back soonThe Hispanic lady went above and beyond to apologize for the tardinessKudos for her

Atmosphere: 4

Food: 5

Service: 1

7126

Very friendly and my order was very well made. Will return.

Atmosphere: 5

Food: 5

Service: 5

Dominique Grace

BEWARE for anyone trying to work here. They are racist at this store. My son was trying to transfer to another store within the area and we were told by a manager that they were hiring. They set up a time for him to have an interview and when he went, he was told they were too busy and to come back another time. Finally we talk to another manager and she gives us the run around, tells us she can't find his application and to call back Wed and then he calls back and she says, yeah you keep calling and we're not hiring but we'll keep your application on file. My son is black and from the minute he walked in for his interview they judged him. The sad part is I had another white friend go check if they were hiring and they told her yes. Please beware that they're extremely racist. He wasted a whole week being persistent only for them to play games.Just ridiculous and completely unprofessional. The hiring manager never once called my son back directly, just threw his application away and quote on quote “lost” it but now they magically have it again. Anyone who's of color, beware!

Atmosphere: 1

Food: 1

Service: 1

drew p

Very nice and fast staff here. Of course the sammies are good!

Atmosphere: 5

Food: 5

Service: 5

Perry Needleman

This was the 2nd or 3rd time delivered without paid drink. No issue with the deliverer. Told him I didn't want the sandwich & potato salad, and to have it himself if he'd like.

Service: 2

Alyson Ceisel

I got here almost half an hour before close and was told they were closed. Please update the hours so people don't waste a drive if they won't be served.

Joshua W.

Braindead teenagers who cant follow simple instructions, giggling and running around as they mess up your order.

Mark

Ordered delivery...arrived one hour and 30 minutes later. Warm. Yuck. Do not eat here.

Food: 1

Service: 1

Angel Garza

The young lady that made my order was so professional ,efficient, clean she listened to me made my sandwich the way I wanted nice young woman ,Manager was helpful too sandwich was excellent, clean store too good parking

Atmosphere: 5

Food: 5

Service: 5

T BR

Delicious food as always and quick, friendly service.Accidentally forgot to bring 1 sandwich but they were so quick to get it to us and felt so bad that I want to acknowledge that just because they accidently forgot, it was still 5 stars. Heck half the time I walk into a room now I forget what I was doing.

Food: 5

Service: 5

Stephanie J.

Never had an issue here. Staff is always friendly, food is fresh and made to order, always clean. Only complaint would be that at times it's hard to find parking due to its location.

Michael S.

these guys are complete brain dead idiots you cannot place a order over the phone your food will never arrive, poor phone skills poor management no customer satisfaction garbage sun for $23 stay far away from this location

mary budler

I wasn’t sure what to have, Mike was so kind and helpful! One of the nicest guys ever! Deserves a great review! Thanks Mike!MaryVegetarian options: Lots offeredKid-friendliness: No commentParking: Plenty

Terry Altman

A nice place very friendly staff willing to go the extra to help you and make very good suggestions and good recommendations

Atmosphere: 5

Food: 5

Service: 5

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