I had an issue with my last order and sent an email. My problem was addressed immediately. We just ordered again and the pizza was outstanding. By far the best customer service and pizza. Thank you Rosati's. Extremely happy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thin Crust Pizza
Aiazbek Mustakov
Since moving to the area my go to place for things
Atmosphere: 5
Food: 5
Service: 5
Mike Am
Fast pickup after phone order was placed. Pizza was good, except they forgot to put the sauce on. No offer of reimbursement, apology, or a new pizza when I called to explain. The wings werent good, dry as a desert. The only positive was the fast pickup.
Atmosphere: 4
Food: 1
Service: 1
Mauricio Rojas
Estubo
Atmosphere: 5
Food: 5
Service: 5
David Silva Ochoa
Very good service and food
Atmosphere: 3
Food: 5
Service: 5
Jessica B.
We love Jesse and he makes us feel welcome every time we dine-in. Rewards program is excellent, we earn free food every few visits. The food is wonderful whether it's pizza or their amazing chopped salad. Calzones are huge!
Elizabeth Fernandez
Don't give 0 stars because there's no choice. Food terrible, no salt, stinky cheese. I got fettuccine Alfredo, worst I have tried in my life, not even the garlic bread was good, it tasted very old. Went to sleep hungry that night on my overnight layover in Chicago. And adding more, the delivery guys forgot our drinks in the restaurant, imagine my frustration. We didn't notice until he left with the 10 dollars tip we gave him.
Atmosphere: 1
Food: 1
Service: 1
Sharon Jones
Love the food but don't like the gambling that is there now.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Thin Crust Pizza
mike
The lady on the phone is extremely rude, she keeps putting you on hold while your talking without warning and gives attitude and is passive aggressive.Do not recommend!
I got a salad sat down to eat took 2 bites and a huge roach jumped out!! Yada yada yada won't ever eat there again! I was thankful it was in their restaurant and not my home!
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Caesar Salad
Johnny Tuxedo
When workers are speaking perfect English and then start giggling with each other in another language after taking your order it's uncomfortable.
Alissa Delgado
False advertising. Received a coupon for 1 topping Xl pizza for 18.99. They charged 26.99 and only took 4 dollars off. When we asked about the incorrect pricing, they tried to explain that sausage is a premium topping and costs more and that's "just how their system works". no where on the menu does it state that sausage is a premium topping, only grilled chicken and beef are starred. Also when comparing the pricing online, there is no premium charge for adding sausage topping, just the regular.
Service: 1
Joe Rodriguez
We was introduced to this place when our company ordered this for our driver appreciation day. The Italian beef tasted great and also the spaghetti was really good rich sauce. We decided to go in and try it. Sadly we were greeted with a grim faced unfriendly Mexican girl. I ordered a Italian beef sandwich and it was not very good. It seems like it was microwaved and tasted nothing like the one that I tasted at our company catering event. My wife ordered the spaghetti and the sauce was not thick and rich. Although it tasted good it was very watered-down. We saw someone ordered a pizza and it looked good so we went back the same night at 9 pm. The time we were greeted by a very rude gay Mexican man. I called in the order and I told him that we would like to eat the pizza there, he told us that the dinning area was closed. He could have handled the situation better but he was just totally rude.I wonder if the founders of this business knew how damaging worker's can destroy their business in a very short time. I have noticed an increase in Mexican worker's with a terrible attitude towards people that don't speak Spanish. Their strong Mexican accent is a indication that they are not from here and has an attitude of entitlement.Either the business owners need to train their staff to make customers feel welcome or their business will slowly die. Both visits the place was empty.This is a good indication that the terrible customer service is causing the business to lose customers.If the business owners don't do something about these Mexican workers who have a terrible attitude it will be out of business soon even if they do good catering food and serve terrible food in the restaurant. The pizza that we ordered was terrible. It was the worst pizza ever. They must have run out of sauce because it had hardly any. The cheese was abundant but tasted terrible.
Atmosphere: 5
Food: 2
Service: 1
Chad johnson
Very good pizza! The crust was amazing and the monster took me down! Thank you Rosati's! ????
I had an issue with my last order and sent an email. My problem was addressed immediately. We just ordered again and the pizza was outstanding. By far the best customer service and pizza. Thank you Rosati's. Extremely happy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thin Crust Pizza
Since moving to the area my go to place for things
Atmosphere: 5
Food: 5
Service: 5
Fast pickup after phone order was placed. Pizza was good, except they forgot to put the sauce on. No offer of reimbursement, apology, or a new pizza when I called to explain. The wings werent good, dry as a desert. The only positive was the fast pickup.
Atmosphere: 4
Food: 1
Service: 1
Estubo
Atmosphere: 5
Food: 5
Service: 5
Very good service and food
Atmosphere: 3
Food: 5
Service: 5
We love Jesse and he makes us feel welcome every time we dine-in. Rewards program is excellent, we earn free food every few visits. The food is wonderful whether it's pizza or their amazing chopped salad. Calzones are huge!
Don't give 0 stars because there's no choice. Food terrible, no salt, stinky cheese. I got fettuccine Alfredo, worst I have tried in my life, not even the garlic bread was good, it tasted very old. Went to sleep hungry that night on my overnight layover in Chicago. And adding more, the delivery guys forgot our drinks in the restaurant, imagine my frustration. We didn't notice until he left with the 10 dollars tip we gave him.
Atmosphere: 1
Food: 1
Service: 1
Love the food but don't like the gambling that is there now.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Thin Crust Pizza
The lady on the phone is extremely rude, she keeps putting you on hold while your talking without warning and gives attitude and is passive aggressive.Do not recommend!
Service: 1
Great pizza ? !!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I got a salad sat down to eat took 2 bites and a huge roach jumped out!! Yada yada yada won't ever eat there again! I was thankful it was in their restaurant and not my home!
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Caesar Salad
When workers are speaking perfect English and then start giggling with each other in another language after taking your order it's uncomfortable.
False advertising. Received a coupon for 1 topping Xl pizza for 18.99. They charged 26.99 and only took 4 dollars off. When we asked about the incorrect pricing, they tried to explain that sausage is a premium topping and costs more and that's "just how their system works". no where on the menu does it state that sausage is a premium topping, only grilled chicken and beef are starred. Also when comparing the pricing online, there is no premium charge for adding sausage topping, just the regular.
Service: 1
We was introduced to this place when our company ordered this for our driver appreciation day. The Italian beef tasted great and also the spaghetti was really good rich sauce. We decided to go in and try it. Sadly we were greeted with a grim faced unfriendly Mexican girl. I ordered a Italian beef sandwich and it was not very good. It seems like it was microwaved and tasted nothing like the one that I tasted at our company catering event. My wife ordered the spaghetti and the sauce was not thick and rich. Although it tasted good it was very watered-down. We saw someone ordered a pizza and it looked good so we went back the same night at 9 pm. The time we were greeted by a very rude gay Mexican man. I called in the order and I told him that we would like to eat the pizza there, he told us that the dinning area was closed. He could have handled the situation better but he was just totally rude.I wonder if the founders of this business knew how damaging worker's can destroy their business in a very short time. I have noticed an increase in Mexican worker's with a terrible attitude towards people that don't speak Spanish. Their strong Mexican accent is a indication that they are not from here and has an attitude of entitlement.Either the business owners need to train their staff to make customers feel welcome or their business will slowly die. Both visits the place was empty.This is a good indication that the terrible customer service is causing the business to lose customers.If the business owners don't do something about these Mexican workers who have a terrible attitude it will be out of business soon even if they do good catering food and serve terrible food in the restaurant. The pizza that we ordered was terrible. It was the worst pizza ever. They must have run out of sauce because it had hardly any. The cheese was abundant but tasted terrible.
Atmosphere: 5
Food: 2
Service: 1
Very good pizza! The crust was amazing and the monster took me down! Thank you Rosati's! ????
Food: 5
Service: 5