Baskin-Robbins

702 S Washington St, Naperville
(331) 472-4495

Recent Reviews

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Bushra Noorulain

So many flavors to choose from! Best mango ice cream! Very nice and creamy!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Single Warm Cookie Ice Cream Sandwich, Oreo Layered Sundae, Old Fashioned Butter Pecan, Banana Royale, Very Berry Strawberry, Peanut Butter 'N Chocolate and Reese's Peanut Butter Cup Polar Pizza, Edible Image Cake, Double Warm Cookie Ice Cream Sandwich, Gold Medal Ribbon, Mom's Makin' Cookies

Sonis Alanis

indian man rude would not help us when we asked for a minute to decide what we want ?? “hi can i help u” “yeah can i have a second” “no” and repeats this three times

Atmosphere: 1

Food: 1

Service: 1

natalie aguilar

Bial was amazing in the drive thru!! We ordered pumpkin cheesecake and pearlins and cream! So good!! Highly recommend him! He’s super funny and friendly! We will be back just to see Bial!

Atmosphere: 5

Food: 5

Service: 5

Hasan Presswala

Employee was very rude and started saying that I’m dumb in urdu thinking i don’t understand

Atmosphere: 1

Food: 3

Service: 1

Brent Terada

We ordered a ice cream cake for 20 people a week before. The evening before we were scheduled to pick it up ( less than 12 hours) I received a email saying they can’t make it. No phone call or explanation?Too late to find another cake or to get one made.Completely ridiculous!

Atmosphere: 1

Food: 1

Service: 1

Jordan

NEVER ORDER A CAKE HERE. Awful management. They FORGOT about my cake order. The only thing they said was sorry. No compensation for their mistake. I had to choose a random cake that was not what I ordered at all since I needed it today. So inconvenient. Order from other, more reliable locations.

Oybek Olimjonov

Always smiling and kind employees. I visit the store everyday to get my baseball nut scoop

Joan Sano

Sweets tasty gelatos, great atmosphere, very friendly staff

anna murguia

Great service! Friendly! They everything to make a sundae. First one i went to had nothing on ogden. Definitely this one was great!!!!

Farrah Khan

Terrible service! Signed showed OPEN when we got into the drive thru at 7:14pm. After waiting a few minutes with cars pulling in behind us, 2 employees come out the back walking by us. When I asked them if they are closed, with attitude one said yes and both giggled walking away. Zero professionalism and customer service. Seems like this is an ongoing problem. Maybe sell the business to someone who is more interested in running it if you are not!

Jack Guasta

Ordered a cake online (where it says you can get a custom cake in 24 hours) through this store. A few hours later I get a call telling me the "cake lady" went home already, but I can have one already made. I declined, but I was still charged for the cake. I have yet to get my refund...

Adriane Walther

Store manager would not let us in store at 9:21PM on Sunday. Halogen signs is lit up with “open”. He motioned is to go to the Drive-Thru as he sat in the window on his phone.

Dave Overstreet

Apparently they just close arbitrarily when it's slow.. Good luck getting in if it's after 830pm. Perhaps if they didn't employ high school students who are anxious to leave they could stay open until the advertised and posted times...

blueca!

This location also has Dunkin Donuts. sometimes come here with a friend, and we get both ice cream and donuts. The polar pizza is delicious, and the sundaes can be really creative. Also, if you come close to closing, you might get free donuts since they are clearing out the stock.

Nancy Kruk

Was not happy, asked for a Turtle cake and didn't get one peanut on top just caramel😂

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