Great staff! Always helpful, polite, pleasant, and in a great mood. Never a bad experience. I am so glad it's my local store. So many other stores around are awful. A big shout-out to AJ!
Beth E. Luciano
Also is a Baskin Robbins. I enjoyed a black coffee and a dish of ice cream for an afternoon snack. Comfortable an pleasant.
Atmosphere: 3
Food: 4
Service: 4
Angela Thompson
I visited the location with my family on Sunday evening around 4:30 PM. There were two Indian employees working, and one of them — who had an Indian accent — took my order. During the interaction, he was making fun of me while taking the order, which felt very disrespectful. This isn’t the first time I’ve noticed this kind of behavior. The afternoon shift used to be great, but lately, the service has been disappointing. The same group of Indian guys often talk in their own language while taking orders and even at the window, and it feels like they’re making fun of customers. As a customer, I expect a friendly and professional experience — smiling faces, polite service, and a welcoming attitude. Unfortunately, this time it was the opposite. I hope serious steps are taken to address this behavior, as no customer should feel mocked or uncomfortable when visiting.
Atmosphere: 1
Service: 1
NATHANIAL RACHAEL
FIRST TIME I WRITE REVIEW FOR ANY BUSINESS . SO NICE TASTE.
Atmosphere: 5
Food: 5
Service: 5
Zeeshan Abdullah
Ask for Bushan he is the best guy 👍🏻
Atmosphere: 5
Food: 5
Service: 5
Surayyo Jabborova
I went this location today,Coffee taste is different than regular dunkin locations We ordered 2 coffee but we didn’t drink them, both different coffee taste is bad and price is higher than regular I will never go that location again I have bad experience today😭
Food: 1
Service: 1
CM GAbreu
Sometimes, you need to wait a little longer.
Atmosphere: 4
Food: 4
Service: 3
Alex Fernandez
Good I love Dunkin Donuts 🍩 😋
Atmosphere: 5
Food: 5
Service: 5
Russell Johnson
I can't comment on how the food was because I stood there for 15 minutes and was never waited on. This is not the first time that I've been there and had to wait I think the main problem is they value the driving customers more than those standing in the lobby
Atmosphere: 4
Service: 1
Cody Alimorong
This is THE best Dunkin in the western suburbs. No contest. I float around for work, and I go to different coffee shops every morning, and the workers here are superb! They make every visit personal, deliver coffee at the quickest pace possible, and deliver it at the highest standards that Dunkin can offer.
There are no shortage of employees here. I purchased 1 dozen donuts. They were average, but better than other competitors. I also purchased 2 turkey, sausage, and cheese croissants. One was burned. I requested a new one, and they granted it; however, QA (quality assurance) should've prevented them from serving a burnt croissant to a customer, especially when I paid $30 for the entire order. Overall, I would return to this DD. It was convenient.
Atmosphere: 3
Food: 3
Service: 3
Weston Gaudio
I loved the doughnuts and the service was great, loved it coming again soon!!!
Atmosphere: 5
Food: 5
Service: 5
Grace Guglielmi
Love this Dunkin, I always stop by on my way to work through the Drive thru and they are always very efficient even when it’s busy.
Lilo Chem
Did not honor free nurses week coupon
Atmosphere: 1
Food: 1
Service: 1
Gina Mac
I called they said they'd save a cake for me cuz I was coming right over and when I got there it was gone and they did nothing to compensate me
Great staff! Always helpful, polite, pleasant, and in a great mood. Never a bad experience. I am so glad it's my local store. So many other stores around are awful. A big shout-out to AJ!
Also is a Baskin Robbins. I enjoyed a black coffee and a dish of ice cream for an afternoon snack. Comfortable an pleasant.
Atmosphere: 3
Food: 4
Service: 4
I visited the location with my family on Sunday evening around 4:30 PM. There were two Indian employees working, and one of them — who had an Indian accent — took my order. During the interaction, he was making fun of me while taking the order, which felt very disrespectful. This isn’t the first time I’ve noticed this kind of behavior. The afternoon shift used to be great, but lately, the service has been disappointing. The same group of Indian guys often talk in their own language while taking orders and even at the window, and it feels like they’re making fun of customers. As a customer, I expect a friendly and professional experience — smiling faces, polite service, and a welcoming attitude. Unfortunately, this time it was the opposite. I hope serious steps are taken to address this behavior, as no customer should feel mocked or uncomfortable when visiting.
Atmosphere: 1
Service: 1
FIRST TIME I WRITE REVIEW FOR ANY BUSINESS . SO NICE TASTE.
Atmosphere: 5
Food: 5
Service: 5
Ask for Bushan he is the best guy 👍🏻
Atmosphere: 5
Food: 5
Service: 5
I went this location today,Coffee taste is different than regular dunkin locations We ordered 2 coffee but we didn’t drink them,
both different coffee taste is bad and price is higher than regular I will never go that location again I have bad experience today😭
Food: 1
Service: 1
Sometimes, you need to wait a little longer.
Atmosphere: 4
Food: 4
Service: 3
Good I love Dunkin Donuts 🍩 😋
Atmosphere: 5
Food: 5
Service: 5
I can't comment on how the food was because I stood there for 15 minutes and was never waited on. This is not the first time that I've been there and had to wait I think the main problem is they value the driving customers more than those standing in the lobby
Atmosphere: 4
Service: 1
This is THE best Dunkin in the western suburbs. No contest. I float around for work, and I go to different coffee shops every morning, and the workers here are superb! They make every visit personal, deliver coffee at the quickest pace possible, and deliver it at the highest standards that Dunkin can offer.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There are no shortage of employees here. I purchased 1 dozen donuts. They were average, but better than other competitors. I also purchased 2 turkey, sausage, and cheese croissants. One was burned. I requested a new one, and they granted it; however, QA (quality assurance) should've prevented them from serving a burnt croissant to a customer, especially when I paid $30 for the entire order. Overall, I would return to this DD. It was convenient.
Atmosphere: 3
Food: 3
Service: 3
I loved the doughnuts and the service was great, loved it coming again soon!!!
Atmosphere: 5
Food: 5
Service: 5
Love this Dunkin, I always stop by on my way to work through the Drive thru and they are always very efficient even when it’s busy.
Did not honor free nurses week coupon
Atmosphere: 1
Food: 1
Service: 1
I called they said they'd save a cake for me cuz I was coming right over and when I got there it was gone and they did nothing to compensate me
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