My regular spot for quick bites. Ordered Italian sandwich today but it came out without protein portions and still passed their quality check. The order was also over 10 min late to the promised time and it still got messed up. Unbelievable! Does this look like 1350 cal lunch? Called twice but no response from this store.
Atmosphere: 1
Food: 1
Service: 1
Ken A.
Better and offers more than Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Jeremy Fordemwalt
I love going to this Panera because of the friendly and accommodating staff. We ordered dinner tonight to go and unfortunately, we realized the brownie we ordered was missing after arriving home. I called up and spoke with Johnny about the missing item. He was apologetic and courteous. He took of refunding the dessert since we did not receive and then proceeded to offer a dessert at no charge the next time I’m there. Thank you Johnny and team for knowing how to take care of customers even if an issue arises.
Atmosphere: 5
Food: 5
Service: 5
Denise Dale Hickle
I went through their drive-thru every morning for coffee, and great coffee it was, and a bagel for my granddaughter. Never a wait. Very efficient cashier window and friendly employees. It was a great experience that whole week.
Food: 5
Service: 5
Ej Rodriguez
What can I say about Pandara?The food is always delicious.The price is good.They have to stop hiring young kids.But they always have an attitude on that I recommend it
Atmosphere: 3
Food: 5
Service: 3
Frank Savino
I'm not sure anybody be there if it wasn't for the free internet everything is okay I don't know if they bake their bread there or what but it just seems okay to me nothing special servers were kind of rude and I don't think they knew they were rude they just were I guess no real training for a staple
K M
HORRIBLE MANAGEMENT! DO NOT VALUE CUSTOMERS! NONCHALANT ABOUT FOOD ALLERGIES!
Atmosphere: 1
Food: 1
Service: 1
Laura Allen
Nice employee every time I order Avocado they are either out or simply put a little or none in my chicken, AVOCADO sandwich. I know they hard too har avocados but someone should be able to run to Walmart or Target if they are too hard as the Target always has ripe Avocados. That's the only reason I order that sandwich as it's got Avocado in the very Name. Also frequently out or caramelized onions. The people are very nice and staff. I dont blame them, it's not the employees fault they work very hard. Sincerely, Laura Allen
Atmosphere: 5
Food: 3
Service: 5
Margaret Elizabeth
Our Dr. Office orders from this location from bagels to lunches to drinks. In the last 3 years, they have not gotten a single order correct. Not one, not a single. freaking. order. ever. This is very frustrating, but what is even more frustrating is that this location never answers their phones regardless of time of day. It is such a shame that Panera is no longer what it used to be and that this location does not care. Way to be worse than wendys. I used to work directly under Mike Hamra and he would fire the entire incompetent staff. The number they put in the reviews that tells people reach out- yeah, that number is never answered either
Atmosphere: 1
Food: 1
Service: 1
Mike Gresh
Once you start going to this wonderful place you'll never stop going back it's the best food tasty friendly great place to. And be sure to order an orange scone!
Soup in a bread bowl has been shrunk by a lot. It is now a side dish with an entree price. Do not order soup.
Logan
Bri was wonderful!
Lussyana Lynch
I put an order online this morning, they didn't have it ready by the time I got there. No apologize and the staff looked grumpy while preparing my order. He also didn't give any utensils or napkins.
Constance Hornyak
Love the front counter young lady, Bri (Ogden in Naperville). She is always so pleasant and makes eye contact when speaking to me; letting me know I have her full attention. A small, but meaningful gesture.
My regular spot for quick bites. Ordered Italian sandwich today but it came out without protein portions and still passed their quality check. The order was also over 10 min late to the promised time and it still got messed up. Unbelievable! Does this look like 1350 cal lunch? Called twice but no response from this store.
Atmosphere: 1
Food: 1
Service: 1
Better and offers more than Starbucks!
Atmosphere: 5
Food: 5
Service: 5
I love going to this Panera because of the friendly and accommodating staff. We ordered dinner tonight to go and unfortunately, we realized the brownie we ordered was missing after arriving home. I called up and spoke with Johnny about the missing item. He was apologetic and courteous. He took of refunding the dessert since we did not receive and then proceeded to offer a dessert at no charge the next time I’m there. Thank you Johnny and team for knowing how to take care of customers even if an issue arises.
Atmosphere: 5
Food: 5
Service: 5
I went through their drive-thru every morning for coffee, and great coffee it was, and a bagel for my granddaughter. Never a wait. Very efficient cashier window and friendly employees. It was a great experience that whole week.
Food: 5
Service: 5
What can I say about Pandara?The food is always delicious.The price is good.They have to stop hiring young kids.But they always have an attitude on that I recommend it
Atmosphere: 3
Food: 5
Service: 3
I'm not sure anybody be there if it wasn't for the free internet everything is okay I don't know if they bake their bread there or what but it just seems okay to me nothing special servers were kind of rude and I don't think they knew they were rude they just were I guess no real training for a staple
HORRIBLE MANAGEMENT! DO NOT VALUE CUSTOMERS! NONCHALANT ABOUT FOOD ALLERGIES!
Atmosphere: 1
Food: 1
Service: 1
Nice employee every time I order Avocado they are either out or simply put a little or none in my chicken, AVOCADO sandwich. I know they hard too har avocados but someone should be able to run to Walmart or Target if they are too hard as the Target always has ripe Avocados. That's the only reason I order that sandwich as it's got Avocado in the very Name. Also frequently out or caramelized onions. The people are very nice and staff. I dont blame them, it's not the employees fault they work very hard. Sincerely, Laura Allen
Atmosphere: 5
Food: 3
Service: 5
Our Dr. Office orders from this location from bagels to lunches to drinks. In the last 3 years, they have not gotten a single order correct. Not one, not a single. freaking. order. ever. This is very frustrating, but what is even more frustrating is that this location never answers their phones regardless of time of day. It is such a shame that Panera is no longer what it used to be and that this location does not care. Way to be worse than wendys. I used to work directly under Mike Hamra and he would fire the entire incompetent staff. The number they put in the reviews that tells people reach out- yeah, that number is never answered either
Atmosphere: 1
Food: 1
Service: 1
Once you start going to this wonderful place you'll never stop going back it's the best food tasty friendly great place to. And be sure to order an orange scone!
Restaurantji Recommends
Soup in a bread bowl has been shrunk by a lot. It is now a side dish with an entree price. Do not order soup.
Bri was wonderful!
I put an order online this morning, they didn't have it ready by the time I got there. No apologize and the staff looked grumpy while preparing my order. He also didn't give any utensils or napkins.
Love the front counter young lady, Bri (Ogden in Naperville). She is always so pleasant and makes eye contact when speaking to me; letting me know I have her full attention. A small, but meaningful gesture.
Atmosphere: 5
Food: 5
Service: 5
A level above Burger King and McDonalds.
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