Panera Bread
$ • Cafe, Salad, Soup
Hours:
9400 N. Milwaukee Avenue, Niles
(847) 966-4110
About Panera Bread
Customers' Favorites
Panera Bread Reviews
Ratings
Menu


Hours
Monday | 6AM - 9PM |
Tuesday | 6AM - 9PM |
Wednesday | 6AM - 9PM |
Thursday | 6AM - 9PM |
Friday | 6AM - 9PM |
Saturday | 6AM - 9PM |
Sunday | 7AM - 9PM |
Panera Bread is a restaurant that takes pride in exceptional customer service. The staff, especially Joe, goes above and beyond to ensure a delightful dining experience. Joe's warm and welcoming demeanor, attention to detail, and professionalism set him apart. Despite the busy lunch rush, he efficiently handles multiple orders while maintaining quality service. However, some customers have reported mixed experiences with the staff, describing them as snotty, and they have noticed a decline in both menu selections and food quality over time. The manager is known to be kind and compensates for any mistakes. Recent reviews highlight a mix of experiences; while one customer enjoyed a delicious iced latte thanks to Jay's quick and caring service, another expressed disappointment with their tomato basil sandwich, which lacked basil and was made sloppily with too much lettuce. On a positive note, a new bacon chicken ranch sandwich has received praise, although one customer felt it needed more ranch to enhance the flavor. Overall, Panera Bread offers good food, but its customer service can be inconsistent.