Panda Express
$ • Chinese, Fast FoodAbout Panda Express
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Panda Express Reviews
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I had a wonderful experience at Panda Express, and the biggest reason was Natalia. She provided some of the best customer service I have ever received. From the moment I walked in, she greeted me with a warm smile and made me feel genuinely welcome.
Natalia was incredibly kind, patient, and professional. She took the time to answer my questions, helped me choose my meal, and made great recommendations. Even though the restaurant was busy, she remained positive, attentive,...read full review
We had a wonderful lunch at Panda Express in Niles! The food was absolutely delicious, fresh, and full of flavor. Everything we ordered was prepared perfectly, and we really enjoyed our meal.
A special thank you to Natalia, who made our visit even better. She helped us choose our dishes, explained everything with patience, and was incredibly kind and welcoming. Her positive attitude and genuine care truly made our day. Customer service like this is rare, and we really appreciated...read full review
I wanted to leave a review to recognize Elizabeth, Rita, Rocco, Anna, and Kim for the amazing customer service they continue to provide. Every time I come in, they are working extremely hard to keep things moving smoothly, even while clearly being short staffed and dealing with busy rushes. Despite the pressure, they still make an effort to stay professional, respectful, and attentive to customers.
What stood out to me the most is how patient they remain, especially considering...read full review
Hours
| Monday | 10AM - 9:30PM |
| Tuesday | 10AM - 9:30PM |
| Wednesday | 10AM - 9:30PM |
| Thursday | 10AM - 9:30PM |
| Friday | 10AM - 9:30PM |
| Saturday | 10AM - 9:30PM |
| Sunday | 10AM - 9:30PM |
Panda Express offers a variety of flavors, including teriyaki chicken and chicken with green beans. The 2 entree platter with noodles as the side is a popular option. The service is fast, friendly, and attentive, with staff willing to ensure guests have everything they need. The atmosphere is clean and neat, with the restaurant maintaining good cleanliness, including restrooms. The food is well cooked, fresh, and ready even during busy lunch times, with a great smell and taste. Staff are kind and friendly, often offering samples of new refreshers, and the food quality is consistently good. However, the management can be inconsistent, with occasional long waits and early stops in food preparation before closing time. Despite these issues, many customers find the food delicious and the staff attentive, making it a place worth visiting regularly.