Carl's Ice Cream Factory
$ • Ice Cream
Hours:
University Park Plaza Shopping Center, 1700 W College Ave, Normal
(309) 454-7732
About Carl's Ice Cream Factory
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Carl's Ice Cream Factory Reviews
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Don’t go during the summer. Was 8pm, line to the back door inside brook 20 minutes to get up front. Ordered the butterscotch dipped cone. Coating looked funny and smelled rancid. I thorn stood in line for another 20 min to show the girl. No apology. Gave me a smaller, plain cone. This place is so poorly managed. High school kids with no respect for customer service!
. Got a medium ice cream cone and a small ice cream cone and they were exactly the same size
Make sure if you go here and the power “ goes out “ like it seems to do quite frequently you take it upon yourself to go make sure your food is being cooked. Me and my kids waited 40 minutes and when others started getting their food before us we finally asks where ours was the reason given was because the power went out so our order was lost even though they saw us sitting in their dining room with a number on our table ? So after the 40 minutes we were told they would start...read full review
Ratings
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 9PM |
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Carl's Ice Cream Factory offers a variety of food cooked to order, including their popular 1/4 lb cheeseburger with fries, and delicious homemade ice cream, peach, pumpkin, and almond joy coconut. The in-house dining service is prompt, while the drive-thru service can be slow during busy hours. The friendly crew provides excellent service, and the kids' meals are a great option for families, with comfortable seating and games. Carl's has been a favorite among locals for years, with many customers returning for their favorite treats like rhubarb frozen yogurt. The staff are always patient as customers choose their ice cream. There's plenty of indoor and outdoor seating during the summer, and a couple arcade games in the corner.