Dunkin'
$ • Coffee Shops, Donuts
Hours:
1603 N Main St, Normal
(309) 451-0200
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Stopped in for a coffee and donuts at 6:30pm, waited for 5 minutes while 3 workers cleaned. Asked what time do they closed, boy working says 9:00… finally asked to take our order and asked for a hot coffee and hot latte. He said they won’t make any hot drinks because the machines have been cleaned. Also no donuts, at all…. Never stopping there again
When a customer has a question…it would be best to ask, “How may I help you?” vs “What is the problem?”
Perhaps your employees could practice this! 🤔
I'm super happy to hear you refused service to a person who posts daily about having Covid-19 and who also keeps putting the public at risk! I'm super happy you guys said something!! No one should be that irresponsible!
Ratings
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Dunkin' is a restaurant known for its donuts, made only once a day. While popular options like glazed donuts can sell out quickly, customers appreciate the freshness. The restaurant is a good choice for breakfast, with respectful employees and a welcoming atmosphere. Prices are reportedly lower than Starbucks, and the food is considered more authentic. The Cold Brew with cold foam and Bavarian Cream are specifically mentioned as delicious options. Recently, customers have noted that the staff is very friendly, kind, and efficient, making for a great experience. The place is clean, organized, and wheelchair accessible, and it is also kid-friendly. However, some customers have mentioned that the ice coffee can be overly creamy, almost overpowering the coffee flavor. Overall, Dunkin' is appreciated for its service, tasty food and drinks, and improvements over time.