Gloria Jean's Coffees
TEMPORARILY CLOSED$ •
Suite 1, 1609 Northbrook Dr Apt 1, Normal
(708) 573-4139
About Gloria Jean's Coffees
Gloria Jean's Coffees Reviews
I've come here multiple times during the week and been let down everytime. I've been trying to spend a gc since Christmas and everytime I stop in during business hours the doors are locked and the lights are off. seems like I'll never get to use my gift card. I messaged them through fb and a employee told me to come in at 3pm on the 15th of October which I did and again was let down as no one was there to refund my giftcard. I only want a refund bc I'm pretty sure I'll never get...read full review
i have been coming to this place for years for the last 6 months weve had screwed up drinks ....most are never full and are as low as 2 inches from the top .....when we order this chick has to redo our order almost every time ....when the mall opened back up we chose to get the drinks from the OTHER LOCATION the drinks are on point ... we have never had them hav 2 remake anything or had an attitude problem.....
your establishment looks aweful signs peeling off shrubs overgrown...read full review
I came in today to order a large Coco Loco . Waited about 10 minutes and got the wrong drink . I went inside and said I ordered a coco loco and the woman apologized then asked if I knew what was in it. Since I didn’t know I asked if I could just get something else so I got the Chocolate Caramel Avalanche. Waited another 10 minutes and it was the wrong drink again . Aggravated that I spent 8 $ for a drink that was awful . I felt bad for the woman working . She was alone and clearly...read full review
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Gloria Jean's Coffees offers a variety of drinks, with many customers praising the iced coffee and latte. The service is recognized as friendly and attentive, particularly highlighting a staff member named Jasmine for her helpfulness and quick service. Many visitors have positive experiences at this location, appreciating the staff and the atmosphere. However, some reviews mention issues with certain drink presentations, noting that the Mint Chocolate Chiller did not match menu expectations and was larger than anticipated. Additionally, there have been complaints about the lack of restrooms and the absence of Wi-Fi, which surprised some customers who expected these amenities in a coffee shop. Overall, while there are mixed reviews on certain aspects, Gloria Jean's Coffees is generally well-regarded for its drinks and customer service.