Starbucks

307 Veterans Pkwy, Normal
(309) 454-2915

Recent Reviews

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Lone Wolf

Very nice people and very clean.

Atmosphere: 5

Food: 5

Service: 5

Tre howard

Truly terrible. Fire everyone

Atmosphere: 1

Food: 1

Service: 1

moop moop

Was waiting on a drink and heard a barista mention roaches and they started frantically cleaning. Very concerning from a customer standpoint as they still served me. I hope this gets resolved.

Rebecca Hinrichs

Workers are great, friendly and always hustling. But it took 20 minutes to get an espresso drink.

w h

Every day I order the same drink and $8 and it's a large today I came here and they charged me $12 for a small glass and then when I complained about it they none of them had a clue what the hell they were doing and they couldn't fix it so I just gave up and walked out , I guarantee this was the last time I'm coming to this business.

Atmosphere: 1

Food: 5

Service: 1

Tina Gieck

Great service

Atmosphere: 5

Food: 5

Service: 5

Gene Ramos

From the bottom of my heart, you suck. Absolutely horrible. I aged 2 decades waiting for my drink. One drink. Ridiculous. Genuinely hope management changes or a completely overhaul in employees. Never thought I could be so upset with a Starbucks.

Atmosphere: 1

Food: 2

Service: 1

Gregory Shelton

Update recently, the service has definitely improved.

I have been to this location a couple of times. The store is well maintained, clean, and inviting.

The staff are very attentive and provide great customer service. I normally get a food items and coffee. The coffee is always hot and made great. The food is great.

The only thing I've noticed was this past Saturday morning. It was a little busy. I would like to see a bit more staff taking and preparing the orders.

Other than, it's a great location overall.

Atmosphere: 5

Food: 5

Service: 5

C R

Review written 10/03/2025. Got my once a year Starbucks here for my birthday, and they made it promptly and accurately for order pickup.

Tip; order a medium in a venti cup to have room to stir

Jaime Watts

Garbage was overflowing
Employees didnt say names very loud. Music was loud. Not a relaxing environment. Tried to enjoy time inside in the a/c but no chairs and tables were dirty.

Atmosphere: 1

Food: 4

Service: 3

Elizabeth Ann

I always have great service at this location. Staff is friendly and drinks are always consistent.

Atmosphere: 5

Food: 5

Service: 5

Lilly Johnson

Staff are very kind and accommodating. I do miss them being able to express themselves how they want though.

Atmosphere: 5

Food: 5

Service: 5

DIANA CASEY

3 times Ive ordered from here to pick up. Every time they DON'T add the extra stuff you PAY for. They stick to the usual recipe and ignore the added options you PAY for. Not ordering online anymore. Its sad you have to WATCH them and REMIND them to put in the extra stuff you PAID for!!!

Atmosphere: 2

Food: 3

Service: 2

C W

I really liked this Starbucks, the staff were friendly and it had a classic community Starbucks vibe.

Atmosphere: 4

Food: 4

Service: 4

Tanaya S

Our cashier was super nice! She made sure that we got everything we wanted and she also made sure that it came warm.

Atmosphere: 5

Food: 4

Service: 5

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