Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 3840 Willow Rd, Northbrook, Illinois, 60062, US
Telephone: (224) 234-0062
Price range: $$
Rating: 2.5

$$ • Coffee Shops

Hours:
3840 Willow Rd, Northbrook
(224) 234-0062

Menu Order Online

About Starbucks

Starbucks Coffee Company has a store where the staff is very kind and friendly. The inside of the store is very nice. Customers can order drinks like strawberry acai lemonade refresher, iced caffe latte, and Matcha lattes, which come out hot and frothy. The store also has a drive-through, which is wonderful on cold days. Customers can get an everything bagel with butter at any time of day. The store takes care of its customers, even when they accidentally drop their drinks. However, some customers have had bad experiences due to a rude employee. This employee has been reported to be unkind and not follow mobile orders correctly, such as making an iced espresso with light heavy cream. Despite this, other staff members are professional and kind, and the store apologizes and adjusts when mistakes are made. Overall, Starbucks Coffee Company provides good customer service, with some exceptions. The store is a favorite among some customers, who appreciate the friendly staff and convenient services. Customers can have a fantastic experience at the drive-thru, thanks to the exceptional customer service of some staff members. The store is working to improve its service, and customers can report any issues to the management.