Wendy's

11 N Harlem Ave, Oak Park
(708) 383-2748

Recent Reviews

Mary R.

Not many people. Few dirty tables. Out of a lot of beverages, especially diet Coke and Coke Zero. Order was wrong.

Maria M.

The worst Wendy's location ever. This is like the 5x I've came to this site & no service. It's always " only cash " " we not taking orders" "system is down" and let's not start with app because they don't even accept the offers in the mobile app " not working" anyway don't even bother going here I should've said something long time ago, but this is becoming repetitive, no biggie bag deals at this location. It suck's . Corporate needs to look into this place to see what's going on. Oh & today this was 1am there were 5 cars in line no one came to speaker to take orders cars were beeping upset because clearly we could see someone in there, site stated they were still open. Idk this place is whack this the last time I come here .

Jeremy B.

This Wendy's is a bother. About 50% of the time we go there "the system is down" or "they don't have frostys right now." It's too often to be a coincidence. When we do get burgers and tuck into them immediately, they're often not hot. It's not a well run example of a Wendy's.

Anthony Ortega

Great service!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: French Fries

Saydees G.

This is the only Wendy's I know to close at any moment and make up rules as they please. I came at 9pm and was told they couldn't take my order bc of a shift change?? I asked when they could and he said it would be a while. I waited less than 5 min before I saw other cars going through and getting their orders.

Savannah M.

Why exactly is your lobby closed at 5:40pm to be exact? I'm sorry but at this point you guys need to shut this establishment down if you can't find employees who actually want to work, I think it's time you guys close this Wendy's so that another restaurant can be placed there. I always have problems with this store. Hours are never consistent whether it be drive thru or lobby. Don't waste your time coming here. I'm convinced everybody is slow at this location MANAGER INCLUDED! Thanks. Never again

Danita C.

Worse Wendy's in the U.S. Rude staff (some), everytime I go to this location, it's a problem

近藤友陽

I ordered by Uber at 1:55am. First picker went to the store and he suddenly canceled delivering. Second person went to the store and she suddenly canceled delivering aswell. Third person went to the store and he sent me a message. "The store is closed already".I was waiting for my order foran hour and eventually the items didn't come to my place. They forgot turning off a macine that takes order. Give me back money and time. I'm so hungry that i can't sleep. Nobody should go there.

mlacour20

This place stinks. Showed up 4 different times and they had 4 different excuses why they couldn’t take an order. 1st time was sorry we are only taking cash. Ok that’s fine I get it. 2nd time “yea we’re outta chicken products” idk how that happens. 3rd time “sorry the system is down” and the 4th time literally 5 minutes ago they told us “we are in the middle of a shift change it’ll take us 5-10 minutes” we came back after waiting 15 minutes and the car in front of us got the same message of waiting 5-10 minutes. We pulled up and they gave us the same story and we told them we waited 15 mins and they replied yea sorry it’s taking longer than they expected then told us to move outta line so they can tell other cars the same thing. We said we would just wait in line till they are done and they said no we can’t do that cause it’s not allowed. This place sucks.

Atmosphere: 1

Service: 1

Jeremy George

Know what it means if the doors are locked in a restaurant? The staff doesn’t want to clean the eating area.Know what it means if the card system is always down? The staff wants cash so they can pocket the money.Know what it means if the orders are consistently wrong? They either don’t care or they are that incompetent.Don’t go here. Also, if someone from corporate is reading this, you need to seriously audit them. Or shut this branch down.

Atmosphere: 1

Food: 1

Service: 1

Sandy P.

Order was incorrect, staff was rude, their attitudes were aloof and I could not hear or understand the woman on the speaker taking my order. When I asked her to repeat, she mumbled and spoke rapidly again making it impossible to understand her. It was an overall bad experience. Worst Wendy's I've ever been to. Food was not Wendy's quality.

J. W.

I'm disappointed. I asked for something specific to get a deal from the app but the changed my order and I didn't get the discount. Then the chat on the app isn't working so this is where I'm bringing my complaint.

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: French Fries

Cynthia Stevens

The line was really long so I pulled over 2 go in. There were at least 10 staffer's talking n playing around. 1 person who was cleaning the table did speak/greet me but not the cashier. I waited until he was finished cussing/talking 2 other staffers. After getting the order I checked it. It's all wrong. Now the wait is long again.

Atmosphere: 1

Food: 1

Service: 1

Juan Collins

THIS IS PROBABLY ONE OF THE WORST ESTABLISHMENTS ON THIS SIDE OF TOWN! During the day, I don’t have nearly as many issue here at this restaurant than I do during the night shift. Not saying either shift actually provides better service. THEY NEVER HAVE ANY FOOD! I don’t know how your a food service restaurant but you never have anything to serve on the menu outside of burgers and fries … and after 10 or 11pm I know that they are not making fresh food because as soon as I go to consume my food it’s rock hard!!!!! How disgusting and inhumane to serve us food as if we’re wild animals??! I honestly think Wendy’s should conduct a thorough investigation in regards to this restaurant because I’m sure this location doesn’t bring in very much money because the workers don’t want to do what they clocked in and get paid to do. Then my favorite one is, CASH ONLY! I have never been to restaurant where their card machines are constantly down! How many patrons are you actually servicing with a cash only payment? Honestly tear it down or sell it to McDonald’s because you guys are TRASH

Atmosphere: 1

Food: 1

Service: 1

Kevin Woodberry

Worst customer service ever bunch of kids work the drive through

Atmosphere: 1

Food: 5

Service: 1

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