Dairy Queen Grill & Chill

I ordered the New Sweet Chili chicken tender basket and the food was soooooo fresh. Everything from the chicken, fries, and down to the toasted bread was hot, fresh, and delicious. There was a short wait for the food, but well worth it.!

Drive thru is tricky. If you pull all the way up you have to maneuver around concrete polls to get out away from the window

Atmosphere: 3

Food: 4

Service: 4

Waited nearly 15 minutes during the lunch rush for a $7 meal—fifteen! People came in after me and left before me. Not good. Then they try to hit me for a dollar for extra barbecue sauce. A dollar—for sauce? Who does that? Nickel-and-diming customers is a terrible look, folks. Management needs to get it together, fast. Won’t repeat.

Atmosphere: 2

Food: 1

Service: 1

Crazy how this pace is right off LaGrange’s and it’s so busy and has all these other competitors around it , but worth the drive to DQ! The best ice cream! Better than what’s around ! :)

Ya know, DQ has a distinctive taste & texture to their ice cream..., it's been that way as far back as I can remember (60+ years). But today it wasn't the same. It was softer & lacked the creamy deep vanilla flavor. It also wasn't very cold as it was quickly melting too. Either they served this too soon before it was ready, or they were using an inferior product. Either way I was greatly disappointed in the quality of their ice cream today.

Atmosphere: 3

Food: 2

Service: 2

Ordered a cake with 48 hours notice and when I went to pick if up they didn’t have it ready and had no record of the order being placed. The restaurant is filthy and infested with flies and bugs.

Atmosphere: 1

Food: 1

Service: 1

The kids were nice but very slow

Atmosphere: 3

Food: 4

Service: 4

Ultimately not the cleanest. The person handing the ice cream had his hands dirty like he hasn't rinsed his hands .

Food: 1

Service: 1

First of all, my friend and I went to go eat here. I ordered a strawberry cheesecake blizzard. Meanwhile my friend ordered a chocolate dipped cone. We also ordered 6 pc chicken tenders. We wanted the ice cream first then the food. The food came first and it wasn’t good. The tenders were dry and not tasty. The fries had no flavor whatsoever and the ice cream never came!!! We waited for an hour and a half and when we went to go complain they completely ignored us!? I went to go use the bathroom and there was a cockroach in it. It was so unsanitary. The tables were dirty and disgusting. We never got a refund. I’m never coming back here ever again!

Atmosphere: 4

Food: 2

Service: 1

I have been coming to this Orland Park store for probably 50 years. Great store, hope it's here another 50.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Ice Cream Cone, Sundaes

Was quiet decently quick service nice stop on the way home from a night out with kids

Atmosphere: 5

Food: 5

Service: 5

My blizzard was DELICIOUS (confetti).

Atmosphere: 4

Food: 5

Service: 4

line went into the street. I had the “Crunchin' Cookie” ice creams and I was not disappointed, howevr I don’t think it was worth a 30 minute wait.

Atmosphere: 5

Food: 5

Service: 4

First, if you've never had a Dairy Queen burger, you're missing out.
Cashier was friendly. I'd ordered a cake earlier in the week. It was ready and correct. Hadn't had lunch, so I ordered burger, rings and a drink.
My first heads up was the guy standing to the side. When I asked him if he was in line he said no. Waiting on my order. Then a group of 5 came in, followed by a group of 3. Everyone ordered ice cream. It looked like the crew was confused? Not coordinated at all. That took forever to get the ice cream people handled. Another couple came in, stood in front of the cashier for about 3-4 minutes. Never acknowledged, so they walked out. After 20 minutes (I checked the time stamp on my receipt) I asked if they forgot about me. Cashier starts throwing the grill operator under the bus instead of taking care of it. Got my burger, rings, had to go back for my drink.
All I can think of is, PLEASE, get some professional training in there! You're spilling business.
I will go back though. Burgers are fabulous.

Atmosphere: 4

Food: 5

Service: 2

Recommended dishes: Ice Cream Cone, Cheeseburger Deluxe

Pathetic is the best rating it deserves.
From the service to the cleansingnes and the portions.
Stay away and go farther down Lagrange Rd. South and try the other DQ.

Atmosphere: 2

Food: 2

Service: 2