I have to admit the service was amazing the restroom was clean and the employees was polite and courteous and was on time with the food there was no long wait at all. Just all-around great service to me.
Robert Peabody
Went to Dairy Queen in Orland Park for the first time in years. I quickly confirmed why. Granted we did go on free cone day, the service was horrible. Waited in line for more than 5 minutes for the family in front of us to order. Thought for sure it would be food and such, nope, just ice cream. Came myself and my gfs turn we each requested 1 free cone and I also ordered a large twist dipped in chocolate. Total was over $6. On the menu it costs $.29 to get a small cone dipped. I was charged $1 to dip a small cone and about $5.37 for a large twist dipped. Wouldn’t have been a problem if I got what I paid for. I did not. The cone was severely leaning and was about half the size I expected. I mentioned this to the female that made the cone and took the order. She looked me square in the eyes and very rudely said “if you want I can take it back and make it smaller”. Needless to say it will most likely be years again until I return to be disappointed again. RIP Dairy Queen!
Atmosphere: 1
Food: 1
Service: 1
ryan mccarthy
Horrible service, have to wait 5+ minutes in order to be rang up (in the drive thru!), rude servers, zero customer service, not even a greeting to customers. If it is such a hassle for customers to come to your establishment then you shouldn’t be in business.
Atmosphere: 1
Food: 3
Service: 1
Rodney Harmon
Friendly customer service and fresh food
Atmosphere: 5
Food: 5
Service: 5
Sharon Beegle
The food was delicious. Service was courteous and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger Combo
Andrei Piskoun
Worst drive through service in Orland Park.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Small Sundae
punched in the face
Food is good but service is SLOW I waited 25 mins to get
Atmosphere: 2
Food: 3
Service: 1
J
This place is a health hazard. Do not eat here. The restaurant is filthy, there are food crumbs on every inch of the counters and floors. A half cut banana lay exposed, spilled sauces leaked on the counter & uncovered containers containing dips or fudge? all while fruit flies were around that area. There was splatted milk all over the place and blizzard machine was filthy. If the front looks this bad I wonder what the back looks like. I am very worried that someone can get seriously sick from eating here.
Leo Cook
Always a great time our dog even enjoys the pup cups.
Atmosphere: 5
Food: 5
Service: 5
HarryPotter T
I usually ride my bike there to get shakes and its usually very fast the people are nice but this time it was horrible. My local dairy queens hours are 11 am to 10 pm and they close the lobby at 8pm(which is very inconvenient but ive gotten used to it) so me my mom and my brother drover over there around 450pm and the lobby was randomly closed?? no sign and i didnt see anybody so my mom drives through the drive through and the guy answers and he didnt hear my mom at first and he talked with sh** in his mouth when we finally got him to under stand what we wanted (2 $7 cheeseburger meal deals and a 3 piece chicken tender meal deal) which includes a cheesburger/chicken tender fries a 21 ounce soda and a sundae! great deal! and he didnt even ask us about sauces, type of soda whats on the sundae nothing so we pull up and he gives us the total and it was 23.05 so my mom gives 23 then he just gives us $1 off randomy then he says you have to pay extra for the soda(even tho you dont) so no soda
This place CONSTANTLY runs outta "Vanilla" icecream!!!! This is legit the 5th time they run outta vanilla. Why? How? I'm beginning to think the workers are making this up! Ridiculous!!!! Do better @Dairyqueen!!!!
Giabella Patterson
Waited 45 minutes, they were not bust and they practically throw the food at me. I'm not even kidding it was so much dirtier than the photo shows.
Atmosphere: 1
Food: 1
Service: 1
Johnnie B
08-16-2023 chocolate ice cream blizzard with Heath and no fudge, it is the bomb!!!!*****
Atmosphere: 5
Food: 5
Service: 5
Jack Knights
Good ice cream but not enough people working there and they closed the inside at 8:40 on a Tuesday summer night. They had the drive through line almost on Lagrange road it was so backed up. Open it on the inside if it’s going to be like that good ice cream though.
Ken D.
Food was great. I had a triple FlameThrower Burger. The FlameThrower® 1/2 lb*. triple Signature Stackburger is packed with flavor: three 100% seasoned real beef patties, topped with fiery DQ® FlameThrower® sauce, perfectly melted Pepper Jack,** jalapeno bacon, tomato and lettuce on a soft and toasted bun. It was delicious!We also had a large order of onion rings. They had an awesome breading on them and were not greasy. Tasted great as well!The service was really slow but super friendly. Interacted with three employees all of which were professional and happy. My food took way to long to arrive but other than that I was very satisfied.
I have to admit the service was amazing the restroom was clean and the employees was polite and courteous and was on time with the food there was no long wait at all. Just all-around great service to me.
Went to Dairy Queen in Orland Park for the first time in years. I quickly confirmed why. Granted we did go on free cone day, the service was horrible. Waited in line for more than 5 minutes for the family in front of us to order. Thought for sure it would be food and such, nope, just ice cream. Came myself and my gfs turn we each requested 1 free cone and I also ordered a large twist dipped in chocolate. Total was over $6. On the menu it costs $.29 to get a small cone dipped. I was charged $1 to dip a small cone and about $5.37 for a large twist dipped. Wouldn’t have been a problem if I got what I paid for. I did not. The cone was severely leaning and was about half the size I expected. I mentioned this to the female that made the cone and took the order. She looked me square in the eyes and very rudely said “if you want I can take it back and make it smaller”. Needless to say it will most likely be years again until I return to be disappointed again. RIP Dairy Queen!
Atmosphere: 1
Food: 1
Service: 1
Horrible service, have to wait 5+ minutes in order to be rang up (in the drive thru!), rude servers, zero customer service, not even a greeting to customers. If it is such a hassle for customers to come to your establishment then you shouldn’t be in business.
Atmosphere: 1
Food: 3
Service: 1
Friendly customer service and fresh food
Atmosphere: 5
Food: 5
Service: 5
The food was delicious. Service was courteous and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger Combo
Worst drive through service in Orland Park.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Small Sundae
Food is good but service is SLOW I waited 25 mins to get
Atmosphere: 2
Food: 3
Service: 1
This place is a health hazard. Do not eat here. The restaurant is filthy, there are food crumbs on every inch of the counters and floors. A half cut banana lay exposed, spilled sauces leaked on the counter & uncovered containers containing dips or fudge? all while fruit flies were around that area. There was splatted milk all over the place and blizzard machine was filthy. If the front looks this bad I wonder what the back looks like. I am very worried that someone can get seriously sick from eating here.
Always a great time our dog even enjoys the pup cups.
Atmosphere: 5
Food: 5
Service: 5
I usually ride my bike there to get shakes and its usually very fast the people are nice but this time it was horrible. My local dairy queens hours are 11 am to 10 pm and they close the lobby at 8pm(which is very inconvenient but ive gotten used to it) so me my mom and my brother drover over there around 450pm and the lobby was randomly closed?? no sign and i didnt see anybody so my mom drives through the drive through and the guy answers and he didnt hear my mom at first and he talked with sh** in his mouth when we finally got him to under stand what we wanted (2 $7 cheeseburger meal deals and a 3 piece chicken tender meal deal) which includes a cheesburger/chicken tender fries a 21 ounce soda and a sundae! great deal! and he didnt even ask us about sauces, type of soda whats on the sundae nothing so we pull up and he gives us the total and it was 23.05 so my mom gives 23 then he just gives us $1 off randomy then he says you have to pay extra for the soda(even tho you dont) so no soda
Restaurantji Recommends
This place CONSTANTLY runs outta "Vanilla" icecream!!!! This is legit the 5th time they run outta vanilla. Why? How? I'm beginning to think the workers are making this up! Ridiculous!!!! Do better @Dairyqueen!!!!
Waited 45 minutes, they were not bust and they practically throw the food at me. I'm not even kidding it was so much dirtier than the photo shows.
Atmosphere: 1
Food: 1
Service: 1
08-16-2023 chocolate ice cream blizzard with Heath and no fudge, it is the bomb!!!!*****
Atmosphere: 5
Food: 5
Service: 5
Good ice cream but not enough people working there and they closed the inside at 8:40 on a Tuesday summer night. They had the drive through line almost on Lagrange road it was so backed up. Open it on the inside if it’s going to be like that good ice cream though.
Food was great. I had a triple FlameThrower Burger. The FlameThrower® 1/2 lb*. triple Signature Stackburger is packed with flavor: three 100% seasoned real beef patties, topped with fiery DQ® FlameThrower® sauce, perfectly melted Pepper Jack,** jalapeno bacon, tomato and lettuce on a soft and toasted bun. It was delicious!We also had a large order of onion rings. They had an awesome breading on them and were not greasy. Tasted great as well!The service was really slow but super friendly. Interacted with three employees all of which were professional and happy. My food took way to long to arrive but other than that I was very satisfied.